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Sr. Analyst, Compliance & Remediation at Comcast

Posted in Accounting 30+ days ago.

This job brought to you by Professional Diversity Network, Inc

Type: Full Time
Location: Philadelphia, Pennsylvania





Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Summary
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
XFINITY Mobile is a new wireless service built for the way people use their phones today with the internet at the center of the experience. We use America's largest and most reliable 4G LTE network, along with the nation's largest WiFi network, to give customers a better wireless experience.
Core Responsibilities
The Senior Analyst-Xfinity Mobile Fraud Risk Management will be responsible for building an analytics platform that will provide real-time insight into business process operations and internal controls to identify instances and patterns of potentially fraudulent activity (internal). The Senior Analyst will also conduct procedures to assist with investigations and will interface with internal parties to review processes and controls for the purpose of identifying root cause issues and recommending effective remediating solutions.
- Identifies fraud risk areas to the business and required monitoring analytics.
- Partners with the appropriate internal organizations to gain access to data.
- Uses appropriate data concepts, tools, and programming techniques (e.g., SQL programming, MS SQL Server development, Tableau, etc.) to extract, manipulate, visualize, and analyze accurate, relevant, timely, and cohesive analytics for identified risk areas.
- Analyzes data to (i) identify instances and patterns of potentially fraudulent activity and (ii) determine if the business is conducting operations in accordance with established policies/procedures.
- Effectively communicates (both orally and in writing) their data analysis findings.
- Ensures reports are developed timely and with high quality.
- Supports the development of enhanced monitoring capabilities in all sales channels to proactively detect potential theft or fraudulent activity.
- Identifies meaningful business process and internal control enhancements and works with appropriate business stakeholders to implement.
- Assists with investigation activities as necessary.
- Supports Sr. Manager across multiple projects and investigations.
- Effectively partners with the Cable Security, Compliance and Human Resources in executing responsibilities.
- Gathers appropriate evidence to support potential litigation activities.
- Identifies opportunities for improvement to investigation methods, tools, and training.
Education and Experience
Education Level Bachelor's Degree in Management Information Systems (MIS), Business Analytics, Computer Science, Statistics, or Data Science with solid academic credentials required. Academic minor or relevant experience in Accounting, Finance, Economics, Business, and/or related Business field(s) of study is a plus.
Years of Experience Generally requires 3-5 years of related experience with data analytics, analysis, fraud, investigations, or risk management.
Work Experience Requires experience with SQL programming, MS SQL Server development, Tableau, and/or comparable platforms (e.g., Python, R). Experience in the wireless industry a plus.
Other Specific Skills:
- Acts in accordance with company policies and practices and maintains the highest degree of integrity in all activities and interactions.
- Demonstrates ability to work in a complex, dynamic, and fast-paced environment.
- Demonstrates solid project management skills and can identify and message status / issues to appropriate internal team members and business partners in a timely manner.
- Demonstrates the ability to quickly grasp complex subject matters (both technical and business processes) and apply strong analytical skills and business orientation to assessing processes, risks and controls.
- Works with discretion and confidentiality regarding work details on assignments of a varied and difficult nature.
- Utilizes creative thinking, individual initiative, and flexibility in prioritizing and completing tasks.
- Works independently and keeps assignments on track for completion and assures that all activities are conducted in accordance with stated company policies and applicable laws.
- Exhibits strong interpersonal skills including written and verbal communications, and a strong ability to collaborate with others.
- Reviews own work product to ensure work performed is complete, well-organized, and thorough.
- Displays regular, consistent, and punctual attendance. Able to work nights and weekends, variable schedule(s), as necessary. Occasional out-of-town travel may be required.
Comcast is an EOE/Veterans/Disabled/LGBT employer