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Core Service Center Manager at Amerisure Insurance Company

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Irving, Texas

Job Description:


Amerisure is an insurance organization charged with creating exceptional value for its Partners For Success® agencies, employees and policyholders. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, with more than $835 million in Direct Written Premium and $937 million in surplus.

We are currently recruiting for a Core Service Center Manager to join our team in Dallas, TX. 


Independently handles a moderate size geographic territory including complex and demanding agency relationships in support of the company’s mission.  Establishes the vision and objectives for the territory.  Manages marketing underwriters who handle complex Property and Casualty accounts. Implements underwriting guidelines and procedures and provides final approval for Marketing Underwriters.


  • Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.

  • Establish strategy for moving agents through the PFS program to drive highest profit margin and achieve market share and market segmentation objectives.

  • Interpret and apply the company’s strategies to high level agency relationships.

  • Manage the development and implementation of business plans for achieving established operational plan targets for written premium, loss ratio, product retention, pricing and coordination of service.

  • Develop market knowledge of potential new agency opportunities to achieve appropriate market share objectives.

  • Analyze and interpret information drawn from multiple sources to make comprehensive agency decisions regarding quality and profitability of the Core Service Center book of business.

  • Manage overall customer relationship, in collaboration with peer leadership from claims and loss control, including proper support and service delivery activities to ensure achievement of business plan objectives. 

  • Handle a designated agency assignment, meeting performance expectations consistent with an Agency Underwriting Specialist, as applicable.


  • Bachelor’s degree or equivalent work related experience.

  • 5 years middle market marketing and underwriting experience.

  • 3 years management experience of middle market underwriters.

  • Demonstrated success cultivating and maintaining business relationships with key customers to support departmental goals and objectives.

  • Designations such as CIC, CPCU, and AU preferred.

  • Proficient computer skills required including Microsoft Office Suite.

  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.

  • Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.

  • Ability to influence and persuade others.

  • Excellent organizational skills and ability to function in a fast paced, highly visible, and changing environment.

  • Must have a valid driver’s license and a clean driving record.

  • Ability to travel within assigned region.


Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan, and profit sharing.  In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.  

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure’s employees to perform their job duties may result in discipline up to and including discharge.