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Assistant Manager, Programs / Case Manager Supervisor at Geo Reentry Services, LLC.

Posted in Other 30+ days ago.

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Location: San Francisco, California

Job Description:


Compensation Base:

Compensation Bonus (if applicable):

Equal Opportunity Employer.

Primary Duties and Responsibilities

  • Plans, directs, and manages the duties in the case management staff.
  • Responsible for the record maintenance, receiving and discharge operations of the facility.
  • Develops resident goals and responsibilities.
  • Establishes and monitors resident programs and work details and ensures all details are fully staffed by resident
  • Reviews and monitors correspondence from members of political groups such as the judiciary, Congress, Senate, and other representatives, and prepares necessary responses.
  • Assists in training staff regarding resident/participant management.
  • Coordinates and controls the resident trust fund system.
  • Prepares reports for presentation to the California Parole Board.
  • Gathers information from various staff regarding resident progress, adjustments, program participation, work reports, disciplinary actions, etc.
  • Conducts intake screening and orientation programs to gather pertinent information and to advise inmates of required policies and procedures.
  • Participates in the planning of overall institution programs and resident activities.
  • Formulates and maintains departmental budget.
  • Performs staff duty officer functions as required.
  • Must be knowledgeable and proficient in basic principles of resident case management and developing resident goals and responsibilities during the transitional period.
  • Advise resident in areas regarding prerelease planning, and overall adjustment and activities.
  • Initiates, responds and writes correspondence to various law enforcement agencies, judicial systems and various other parties.
  • Provides liaison between the facility and contracting agency in matters pertaining to resident case-management areas.
  • Must be aware of various manuals and guidelines used by the facility.
  • Advises management staff in areas of resident management problems and other areas of concern.
  • Assists in the intake screening on all new arrivals.
  • Supervises staff in the maintenance of resident central files and preparation of proper forms and documents.
  • Performs periodic audits of Case Management procedures.
  • Trains Case Managers and other staff in areas of responsibility.
  • Performs other duties as assigned.

Minimum Requirements

  • Bachelor’s degree in social services or a related field.
  • Two (2) years of experience in case management either through a correctional facility or in the social services field.
  • Good knowledge of general office practices and procedures, including budget preparation and control.
  • Must have knowledge of proper correctional philosophy and policy to assist the staff in all aspects of case management.
  • Must be knowledgeable in the basic principles of case management.
  • Must be knowledgeable of general business practices and procedures with knowledge of principles, practices and methods used in case management.
  • Ability to speak, understand and write clearly.
  • Ability to deal effectively with the public, subordinates, and residents
  • Ability to develop and implement new practices, policies and procedures.
  • Ability to represent management when dealing with residents.
  • Ability to develop new practices and procedures.
  • Ability to work with computers and the necessary software typically used by the department.