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IT Process Analyst at UPS

Posted in Transportation 30+ days ago.

Location: Mahwah, New Jersey





Job Description:

IT Process Analyst

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS.  We are the United Problem Solvers.

About Architecture, Planning & Strategy at UPS Technology:
Our teams look at the overall company goals and use their skills and strategic thinking to build the strategies that allow these goals to become a reality. If you join our team, you will be involved with developing these strategic plans while also setting standards and developing roadmaps for the future state of our enterprise. We have the business savvy paired with the technical know-how to ensure we continue our innovative and competitive culture.

About this role:

This IT Process Analyst will participate in the management of transformation projects, tracking project status ensuring timelines are met, assisting in resolving issues and risks, collaborating with initiative owners and project team members.  In addition, s/he will contribute in the development of presentations of various audiences including senior management.  Managing a program of this scale requires excellent communication skills with the ability to easily adapt to change and respond quickly to requests. The IT Process Analyst performs business aligned, time bound activities. He/She will participate in the development, maintenance, and implementation of Information Services (I.S.) standards and initiatives.  They will also interact with end users to contribute to the development and documentation of solutions.  He/She will contribute to the project life cycle stages from initial kickoff through implementation.  He/She will participate in building and maintaining cross-functional relationships as well as contribute to the education and guidance for others on standards and methodology. 

Minimum Qualifications:

  • Experience with Process Analysis 
  • Proficient in MS Office, specifically Excel and PowerPoint
  • Proven Project Management skills
  • Excellent communications skills; comfortable communicating with any level 
  • Well organized
  • Ability to multi-task

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Management Information Systems, Business Administration or related discipline

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law