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NOC Analyst at Cognizant in NORWALK, Connecticut

Posted in Information Technology 30+ days ago.

Type: Full-Time

Job Description:




Management of events related to IT infrastructure elements, which
encompasses monitoring and responding to event consoles, incident
identification and management, notification, filtering, correlation, response,
closure, and reporting of such events, on a 24x7x365 basis using event-monitoring
tools like CA Spectrum.

Execution and management of IT operational activities such as, but not limited
to, incidents resolution, request fulfilment and the execution of documented
operational tasks

Required Qualifications:
2 to 5 years of experience in IT Infrastructure
Excellent understanding of ITIL processes and standards

Windows AD, VMware, SCOM, Network Devices

Experience with full lifecycle management of Incidents and Critical

Rotational Shift pattern working hours


Desired Skills:

CA Spectrum/Splunk/SCOM/F5 load balancer