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Strategic Account Executive at NICE Systems, Inc.

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Salt Lake City, Utah





Job Description:


Strategic Account Executive
Location: Salt Lake City, UT or Seattle, WA

Seize your chance to be a leader as we create something BIG! The contact center market is at the early stages of moving to the cloud (only 15% penetration vs. 60%+ for CRM) - and NICE inContact is the recognized market leader (Gartner Magic Quadrant, Forrester Wave, and market share) in this high growth, $15B+ market.

As a Strategic Account Executive, a Typical Day Might Include the Following:


  • Meets and exceeds assigned sales quota.

  • Build and maintain relationships with potential and current customers and sales partners.

  • Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.

  • Maintain product knowledge by attending weekly trainings.

  • Attends tradeshows.

  • Travels as needed to maximize growth and revenue, while adhering to all NICE inContact travel policies and requirements.

  • If remote from NICE inContact headquarters, maintains appropriate home office within NICE inContact allowances.

  • Makes in person sales calls

  • Interacts with all levels of organization. Makes presentations as necessary to same.

  • Build trust and rapport with current and potential customers.

  • Regularly closes deals and builds future pipeline within or exceeding goals.

  • Completes all NICE inContact paperwork timely - expense reports, sales call logs, etc.

  • Regularly keeps direct supervisor apprised of issues and potential sales.

  • Travel required 50%.

To Land This Gig You'll Need:


  • Bachelor's Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.

  • 10 + years sales experience

  • Previous experience in telecom, call center, software or hardware industries

  • Highly professional demeanor - presence, voice

  • Demonstrated high level competency in written and verbal communications

  • Demonstrated success working with little to no direct daily supervision in a home office setting


Bonus Experience:

  • Sales Engineering experience

  • Telecomm sales experience

  • SaaS experience

ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world's No. 1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.