Job Description:

Strategic Account Executive
Location: Salt Lake City, UT or Seattle, WA

Seize your chance to be a leader as we create something BIG! The contact center market is at the early stages of moving to the cloud (only 15% penetration vs. 60%+ for CRM) - and NICE inContact is the recognized market leader (Gartner Magic Quadrant, Forrester Wave, and market share) in this high growth, $15B+ market.

As a Strategic Account Executive, a Typical Day Might Include the Following:

• Meets and exceeds assigned sales quota.


• Build and maintain relationships with potential and current customers and sales partners.


• Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.


• Maintain product knowledge by attending weekly trainings.


• Attends tradeshows.


• Travels as needed to maximize growth and revenue, while adhering to all NICE inContact travel policies and requirements.


• If remote from NICE inContact headquarters, maintains appropriate home office within NICE inContact allowances.


• Makes in person sales calls


• Interacts with all levels of organization. Makes presentations as necessary to same.


• Build trust and rapport with current and potential customers.


• Regularly closes deals and builds future pipeline within or exceeding goals.


• Completes all NICE inContact paperwork timely - expense reports, sales call logs, etc.


• Regularly keeps direct supervisor apprised of issues and potential sales.


• Travel required 50%.

To Land This Gig You'll Need:

• Bachelor's Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.


• 10 + years sales experience


• Previous experience in telecom, call center, software or hardware industries


• Highly professional demeanor - presence, voice


• Demonstrated high level competency in written and verbal communications


• Demonstrated success working with little to no direct daily supervision in a home office setting

Bonus Experience:

• Sales Engineering experience


• Telecomm sales experience


• SaaS experience

ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world's No. 1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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