Network Facilities Technician I at Cox Communications, Inc.

Posted in Other 2 days ago.

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Type: Full Time
Location: Fairfax, Virginia





Job Description:

Cox Communications is searching
for a Network Facilities Technician I.
This role is expected to assist in the performance of work involving
installations, turn up, testing, break fix, maintenance and monitoring of equipment
in an MTC, STC, or other technical facility in a 24X7, on-demand environment.
To assist in the maintenance, troubleshooting and restoration of the
functionality of network technologies by performing scheduled and routine tests
of performance on all hardware and equipment, installing, activating,
modifying, repairing, maintaining and aligning equipment per business needs,
and to provide technical support for all services offered using established
processes, scripts, and procedures.

A Network Facilities Technician
I should have a basic understanding of core technologies. For example,
demonstrate working knowledge of signal flow layout of MTCs STCs, Head ends,
and Hubs. Basic understanding of telecom facility and environmental planned
maintenance and monitoring needs.

Demonstrate the ability to use
various video, fiber and RF test equipment. Basic understanding of earth
stations and over the air signal flow and associated equipment. Understanding
of FCC requirements including proof of performance and EAS.

Primary Responsibilities and Essential Functions

Assist
in the validation of work packages, executing project MOPs with boundary
partners
Assist in the validation and authentication of the operational
performance of network systems equipment for compliance to design
specifications and quality of service targets by utilizing appropriate test
equipment and management platform practices
Responds to alarms or outage notifications; analyzes and troubleshoots
problems for quick resolution in conjunction with Regional or National Network
Operations Centers to restore service or to escalate as appropriate.
Responsible for ensuring that the installation, documentation, turn-up
and maintenance of circuits and equipment conform to Cox standards.
Assist in the execution of network installations by studying work
packages, bill of materials, plans, manuals, and technical specifications,
ordering and gathering equipment, supplies, materials, and tools, assessing
installation, site preparation and installation diagrams
Establishes voice, video and data networks by running, pulling,
terminating, and splicing cables, installing telecommunications equipment,
routers, switches, multiplexers, cable trays, programming features,
establishing connections and integrations, following industry and Cox
standards, activating and utilizing remote access tools, working with
contractors and other boundary partners
Verifies service by testing circuits, equipment, and alarms,
identifying, correcting, or escalating problems
Documents network by labeling and routing equipment and cables,
updating, under supervision, configuration diagrams and specifications
Maintains network by troubleshooting and repairing outages; testing
network back-up procedures
Maintains internal and external customer rapport by listening to and
resolving concerns, answering questions
Maintains safe work environment by following codes, standards, and
legal regulations. To include, but not necessarily limited to: fire
suppression, access systems, HVAC, PPE, and related topics
Keeps supplies ready by inventorying stock, placing orders and
verifying receipt through Oracle or other means.
Updates job knowledge by participating in educational opportunities,
reading technical publications and taking advantage of other training
opportunities
Enhances department and organization reputation by accepting ownership
for accomplishing new and different requests, exploring opportunities to add
value to job accomplishments
Acts as a liaison with other departments, vendors, and customers to
correct error conditions, implement change requests and update project status
Implements work orders, creates Remedy tickets, coordinates
installation, activation and testing as needed in the turn up of services to
ensure customer satisfaction and acceptance of circuits and services
Participating in the completion of PIR s as needed.
Ability to participate in standby rotation to provide 24/7
coverage.

Qualifications:Minimum

High
School Diploma, GED or relevant work experience
Two to three years experience in RF
plant, cabling, field services or related technology
General knowledge of basic operation and
principles of generators and power systems
Knowledge of RF and Ethernet
properties and testing
Excellent written and verbal
communication skills
Valid local State Driver s License
with driving record that meets Cox standards
Knowledge of monitoring and tracking
tools related to troubleshooting
Ability to use various video, data,
fiber and RF test equipment

Preferred

AS/AA or Technical Certification in related
discipline desired (i.e. electronics)
Industry
certifications (SCTE, BCT, BCE, NCTI, BICSI, etc.)
Previous
exposure to fiber optic transport technology
Knowledge
of signal flow layout of Telecomm Facilities
Working
knowledge of Cox specifications as they relate to all Telecomm Facilities
Understanding
of earth stations and free space signal flow and associated equipment
Understanding
of and ensuring the compliance to all applicable FCC regulations
Understanding
of telecom facility and environmental planned maintenance and monitoring needs

About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.