This job listing has expired and the position may no longer be open for hire.

Product Manager - Video at Cox Communications, Inc.

Posted in Other 30+ days ago.

This job brought to you by America's Job Exchange

Type: Full Time
Location: Atlanta, Georgia





Job Description:

Position Summary:

The Product Manager for Business TV is
responsible for development and operations, including launch and lifecycle
management for Cox Business video product portfolio.

This individual will be responsible for:

Managing and executing product development and
feature enhancement activities that align with the overall product and
architectural direction for Cox Business

Acting as the primary point of contact for
Legal/Regulatory, Engineering, Care, Field Services, Order Management, Supply
Chain and other similar teams as well as the liaison to the broader Cox
Business product and technology organizations

Launching and implementing new products
according to standard practices ensuring a successful hand-off to boundary and
field teams

Driving product performance through launch and
lifecycle by resolving defects and operational flaws

The successful candidate must have or must be
able to quickly develop an in-depth knowledge of Cox & Cox Business
operating model and ecosystems from a business, technical and operational
perspective. The individual filling this
role must be self-motivated and demonstrate the ability to lead and drive
consensus on complex issues.

Primary Responsibilities
Include:

PLANNING &
ANALYSIS

Develop
articulated product strategy for Cox Business video portfolio
Build
and manage product roadmap to execute on strategy
Research
and prepare business case justification for new investments
Lead
cross functional teams to build profitable business cases supporting new
development that can be integrated into the company s financial plan
Collaborate
with cross functional teams to develop product requirements, concept design and
testing of new services
Manage
trial and testing activities, document results assessment, and institute
necessary modifications resulting from trials
Recommend
strategies for deployment and launch

DELIVERY &
EXECUTION

Drive
commercial video product development activities in accordance with the company
product development methodology and standards
Work
closely with integrators, vendors and internal teams to deploy and support
products
Coordinate
with, and provide leadership for, project managers and cross-functional groups
on development and product release schedules/deliverables
Individually
conduct and work with boundary partners to conduct quality assurance testing of
product functionality and operational procedures
Manage
resolution of development issues
Design,
author and maintain requirements for new products, enhancements, and customer
applications
Implement
new workflows and workflow changes in support of development activity
Partner
with training organization to build effective product and technical training
content and facilitate training rollout plans
Own
and maintain critical documentation, including product concept, product
definition, playbooks, process and procedure materials, job aids and training
documents

LIFECYCLE MANAGEMENT

Lead
and manage product enhancements and migrations to new technology platforms
Analyze
and monitor product performance using operational and financial data
Drive
operational and product performance improvements during lifecycle
Provide
regular forecasts to stakeholders like Supply Chain and Field Services for
capacity and inventory planning
Support
strategic sales opportunities
Serve
as subject matter expert for the commercial video portfolio
Manage
product/feature sunset or end of life planning and implementation
Gather
input from customers and internal stakeholders (i.e. sales, marketing, etc.) to
find and address product weaknesses/gaps and identify opportunities for
continuous improvement
Review
data related to competitor capabilities and pricing
Provide
leadership and insight in competitive analysis, including commercial customer
use behavior and emerging trends and applications

Qualifications:

Required Knowledge,
Skills, Abilities:

7+
years of experience required in related field (i.e. Marketing, Sales, Sales
Operations, etc.); or 5+ years of experience required if candidate possesses a
related advanced degree
Product
development/management experience with a record of delivering multiple projects
on time and within budget in a time critical environment
Ability
to achieve goals by working with large cross-functional teams in a matrix
organization
Technical
and market knowledge with video and other telecom technologies, platforms, and
network architectures
Knowledge
of OSI model, including GPON, Fiber, and DOCSIS topologies
Experience
with video transport and delivery architecture models including QAM, IP
transport, streaming video, content management & encryption and associated
hardware and platforms
Experience
with product development lifecycle and adherence to product development
methodologies, particularly with gated or waterfall processes
Analytical,
communication and presentation skills

Preferred Skills and
Experience:

Experience
in LEAN innovation management practices or other agility-focused development
processes is a good addition
Telecommunications
industry experience
BS/BA
degree in related discipline strongly desired (e.g. Business Administration,
Engineering, Computer Science, etc.)

About Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.