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Clinical Case Manager - Behavioral Health at Reed Group in Minnetonka, Minnesota

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Overview Purpose: The Behavioral Health Clinical Case Manager provides clinical oversight to behavioral health disability and leave of absence claims. As the subject matter expert on these files, the Behavioral Health Clinical Case Manager reviews claim decisions and is consulted on a variety of case management initiatives including medical disability durations, return to work obstacles and/or return to work planning and clinical guidance/education.

Who We Are: ReedGroup, headquartered in Westminster, CO, is a dynamic, fast growing organization that employs nearly 1,500 people at 11 locations globally. We are a top provider in the Absence Management industry and provide our services to major companies including a substantial number of Fortune 100 companies. We are committed to improving health and productivity outcomes while controlling costs - it is at the core of our comprehensive solutions which are designed to return people to their active lifestyles and allow businesses to thrive.

Our Vision: Healthy and Productive People. Thriving Businesses.

Our Mission: ReedGroup connects the ecosystem of the health, work and life with ...

  • The best service experience for clients and employees.

  • Trusted content and experience.

  • Strong partnerships across healthcare and insurance.

  • Innovative technology to drive simplicity.

  • Comprehensive data to create meaningful insights.


  • The Behavioral Health Clinical Case Manager (BHCCM) is a subject matter expert on behavioral health illnesses and return to wellness. When applicable, they research pathology to gain necessary information applicable to the case management process.

  • The BHCCM has expertise in functional implications of behavioral illnesses as they relate to occupational requirements. They leverage this expertise by educating and guiding the case managers throughout the claim process.

  • The BHCCM has clinical knowledge to ascertain probable optimal recovery duration based on pathology, severity, treatment and its implication on occupational requirements.

  • Demonstrates adherence to ReedGroup, Guardian values and performance guidelines.

  • Manage production requirements, organize priorities, provide timely intervention and maintain sensitivity to confidential records.

  • Ensure quality standards for case management are met. Implement ReedGroup's continuous quality improvement process whenever efficiencies or quality standards are not met.


  • Attend department and company meetings.

  • Provide support to peers as needed.

  • Other duties as required.


  • 5 year's clinical experience and a minimum of 3 years of case management experience in behavioral health and disability/absence management.

  • RN, LCSW, LMSW or LPC with valid and current state license (unrestricted)

  • CCM, preferred

  • Excellent interpersonal communication skills.

  • Advanced knowledge of medical documentation

  • Ability to type 50 WPM

  • Intermediate to advanced level of computer experience.

ReedGroup is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.