Lead co-innovation activities with clients, including development/implementation/launch ofsolutions, supporting solution sales, andmaintaining/evolving the solutions over time
Research external market trends and industry products; analyzes and evaluates findings
Documentsolution requirements and intersection with digital and data needs
Participate in business analysis, affordability modeling and idea generation
Delegates, guides and trains junior staff and peer reviews their work.
Acts as an advisor to junior staff for problem resolution and guidance on appropriate ways to deal with challenges.
Develops and maintains personal and working relationships with key client stakeholders to transition into the role of a trusted advisor and facilitate the sharing of advice and information relevant to the client, developing new and expanded business, and gaining client referrals.
Understanding of the Agile methodology and digital solution development.
Experience with developing customer journeys and related data flows.