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Operations Support Specialist I at Lamb Weston

Posted in Other 30+ days ago.

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Location: Hermiston, Oregon





Job Description:
Job Description Summary
This is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments.

Job Description

Duties and responsibilities
  • Provide professional, positive Customer Service for all external visitors and employees
  • Answer incoming telephone calls and assist caller or forward to appropriate personnel
  • Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel
  • Responsible for checking in Visitors/Vendors and ensuring they sign in properly
  • Monitor visitor access and Visitor Logs
  • Perform time card reconciliations
  • Monitor On-premise Reports during shift
  • Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs
  • Approve/deny employee vacation requests as needed
  • Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary
  • Monitor Time & Attendance
  • Enter payroll adjustments as needed
  • Document/log all employee call-ins and check Voice Mail throughout the shift
  • Assist with new hire orientation
  • Assist employees at self-service kiosk as needed
  • Create, maintain, and update company security badges for employees and contractors using the AMAG system
  • Perform other clerical duties as needed such as filing, copying, and faxing
  • Must be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexible
Job Qualifications

Qualifications

MINIMUM QUALIFICATIONS:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position.


KNOWLEDGE/SKILLS/ABILITIES:
  • Human Resource knowledge and experience preferred
  • Experience with Kronos and payroll systems preferred
  • Solid computer skills including MS-Windows, Word, Excel, and web-based applications
  • Ability to maintain Confidentiality required
  • Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required
  • Establish and maintain positive working relationships with employees and supervisors
  • Adapt to changes in schedules, work environment, and unexpected events
  • Ability to Multitask
  • Excellent interpersonal skills
  • Excellent problem solving skills
  • Excellent organizational skills
  • Ability to work with minimal supervision


PHYSICAL DEMANDS:

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Frequently required to sit for prolonged periods of up to 8 hours
  • May occasionally lift and/or move up to 20 pounds