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Manager, Quality Assurance at EBSI in Baltimore, Maryland

Posted in Science 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.

I: Job Summary

The Quality manager is responsible for independent, QA oversight of each Quality Systems in support of commercial and clinical product manufacturing at Emergent Manufacturing Operations Baltimore (EMOB). Manages activities for one or more Quality System or cross functional project.

The Quality Manager will provide a broad scope of technical knowledge to analyze risk, troubleshoot highly complex technical issues, support quality systems and plant compliance.  They partner with third party vendors and customers to ensure effective and compliant outcomes to both Clinical and Commercial GMP-related issues. They apply expertise and regulatory knowledge to support change and risk management, including application of scientific and technical innovation as it pertains to Commercial Manufacturing. The Quality manager develops a lifecycle and systems-based approach to the design and implementation of Commercial Quality Systems and process controls. They recommend solutions to site leadership on cross functional issues. Frequently interacts with senior leadership, direct manager, peers, internal customers, external clients and other cross functional peers across Emergent to gain alignment on sound quality decision

II: Responsibilities


  • Manage QA oversite for quality systems; including investigations, document control, change control, inspections (internal and vendor).

  • Liaise on occasion between internal Global project team and external customers

  • Represent the department in interactions with internal functional units and external contract partners or regulatory officials

  • Manage and Coach employees at various experience levels and provide guidance on compliance and regulations. Provides feedback as needed. Act as advisor to the unit and resolves problems to meet customer needs and scheduled timelines

  • Create/review various types of documentation to ensure completeness, accuracy, and compliance including but not limited to regulatory submissions, product complaints, annual product reviews, APR’s, Quality Agreements, Supplier Notifications, Request For Proposals, SOPs, master plans, deviation investigations, CAPAs and change controls

  • Establish, implement and maintain quality management systems to measure and control quality in the production process

  • Exercise judgment within defined site procedures to determine appropriate action for resolution of technical issues

  • Receive assignments in the form of objectives and organizes resources to promote and achieve department goals

  • Review/support contract negotiations for potential customers (specific to review of sections pertaining to compliance)

  • Participate in company sponsored training

  • Lead implementation of strategic plans and support department Operational Excellence Projects

  • Communicate on Department behalf when needed

  • Lead key Quality meetings and cross functional teams


Supplier Quality

  • Conduct Supplier Audits, as assigned

  • Develop and revise Quality Technical Agreements as applicable for suppliers providing products or services in support of GMP operations

  • Manage supplier notification of changes to ensure impact is thoroughly assessed prior to implementation

  • Liaise with suppliers in addressing nonconformities through thorough investigations.  Assess and determine appropriateness of corrective/preventive actions to avoid recurrence



  • Assist with regulatory and client inspections.

  • Provide Quality oversite for complex investigations, CAPA’s and changes.

  • Recognize and promote quality and compliance improvement

  • Assist with Planning, scheduling and conducting internal inspections per inspection schedule.  This includes a review of prior internal inspections and regulatory inspections, reviewing procedures, processes and activities in creating the site Inspection plan.

  • Help drive inspection readiness strategy and activities and serve as a subject matter expert in quality systems

  • Conduct regulatory surveillance to maintain current regulatory expectations and devise and provide GXP training to the facility

  • Facilitates Risk Management process in compliance to appropriate external standards and corporate policies

  • Apply compliance expertise to support change and risk management, including application of scientific and technical innovation

  • Develop and lead Product Complaint Program

  • Develop and lead Product Recall Program

  • Contribute to management of Annual Product Review

  • Contribute to the drafting and review of regulatory submissions



Quality Systems

  • Assist with managing Emergent’s Quality Systems including but not limited to Deviations, CAPAs, Change Control, Effectiveness Checks and Management Review in support of manufacturing operations

  • Lead or participate in cross-functional teams to address facility issues using methodical problem-solving tools in analyzing the issues, determination of root cause, identification of appropriate corrective and preventive actions, and assessment of impact to product

  • Prepare functional and Management Review metrics for identification of negative trends.  Conduct analysis of identified negative trends and propose/implement necessary corrections to address and present to Management team 

  • Lead/facilitate and support site/Global Quality Council




  • Manage Employee training assignments/curricula

  • ID training needs for the direct reports and impacted departments

  • Lead the development, coordination and presentation of training materials from initial concept to program completion

  • Lead the development of eLearning utilizing Articulate Software


The above statements are intended to describe the general nature of work performed by those in this job.  It is not an exhaustive list of all duties, and other duties may be assigned.


Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions’ approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions’ approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.