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Assistant Vault Manager at Thunderbird Entertainment Center

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Norman, Oklahoma





Job Description:

The Assistant Vault Manager is responsible for money coming in and out of the casino. The Assistant Vault manager is will maintain the vault levels are balanced and the kiosk machines are in proper working order. The Assistant Vault Manager will be responsible for ensuring the Slot department and staff is in compliance with State/Federal/Tribal policy and procedures, regulations, and laws.

Essential Job Functions


  • Ensures Thunderbird quality customer service and cheerful atmosphere maintained in your department.

  • Supervises departmental employees, scheduling proper coverage for all shifts. Maintaining and entering of time by payroll deadlines. Hiring , training direction, and Counseling of employees.

  • Maintain all departmental inventory, order supplies. Maintain using (FIFO) first in, first out method for rotation.

  • Maintain monthly departmental budget. Obtain management approval for any purchase.

  • Enforces health, sanitary and safety regulations. Ensure safety and cleanliness of department at all times.

  • Must have the ability to problem solve within the vault.

  • Understand all phases of documentation that goes to audit.

  • Establish bank deposits and change orders.

  • Oversees maintenance of any and all departmental equipment as needed.

  • Ensure proper equipment training for departmental employees.

  • Maintain proper compliance at all times, Title 31 training and convey departmental customer service training as requested.

  • Must speculate based on the past to order the correct denominations to adequately maintain a consistent amount of money in the vault.

  • Delegation of authority to vault members.

  • Oversee documentation of monies that come in and out of the vault to the audit department.

  • Responsible for employees actions while on the clock.

  • Responsible for all the currency of the vault.

  • Must maintain high levels of confidentiality at all times.

  • Any other duties as assigned or requested by management.

Equipment used


  • Money counting machines, adding machines, computers, printers.

Specific Job Requirements:


  • 2 years experience working in a vault at a casino

  • Complete understanding of infrastructure within a casino vault

  • Ability to operate a 10 key

  • Possess a very good knowledge of basic math skills

  • Skill in establishing and maintaining effective working relationships with staff

  • Skill in following instruction and working independently within established guidelines and procedures.

  • Skills in employee management

  • Flexibility to be on call 24/7

  • Ability to work in small work space

To perform this job successfully, must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Education and/or Experience
    Possess good interpersonal skills including positive conflict management skills. Must have exceptional customer service skills, leadership skills, the ability to relate well with others, and remain calm under pressure.


  • Language Skills
    Ability to read, analyze, interpret and respond effectively to the most sensitive inquiries or complaints. Must have excellent communication skills.


  • Mathematical Skills
    Ability to perform basic math functions; add, subtract, multiply, and divide in all units of measure, using whole numbers.


  • Reasoning Ability
    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions


  • Certificates, Licenses, Registrations
    Must pass Federal/State Background Investigation and be licensed by the Absentee Shawnee Gaming Commission. Provide proof of education received or transcripts, if applicable. Must be able to pass mandatory drug screens and provide evidence of employment eligibility in the U.S.


  • Physical Demands
    The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee must be able to sit, stand, or walk for long periods of time. The employee must occasionally lift and/or move up to 50 pounds.


  • Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is exposed to a smoking and 2nd hand smoking environment. Must be able to work nights, weekends, and holidays. The noise level in the work environment can range from minimal to intense depending on the area of the casino or event center.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.