Maryland/Virginia/Washington DC area. Hybrid of client onsite and remote work.
Flexion is looking for a strong leader with an unwavering passion for designing easy-to-use applications. Most of the work we do is on large-scale systems and applications (both commercial and government)-things like designing dashboards for analyzing real-time data, consolidating eight separate search engines into a single interface, or building a case management system from the ground up.
When we work with our clients, we partner with them to tackle holistic issues. It's not just "do this project and then we're out." We need someone who can help facilitate tough conversations about what clients (and their users!) really need, which isn't always what they want.
At Flexion, our company culture is built on autonomy, trust, and transparency. Closed-door meetings don't exist. Micromanaging is a four-letter word. We hire senior-level people who can seamlessly solve complex problems and treat our team like grown-ups, giving them the flexibility and freedom to solve problems, take risks, and grow their careers. Our ideal candidate
You love solving big problems. You can balance high-level strategy with detail-oriented tactics. You're just as at home leading a discovery session with C-level executives as you are sketching prototype ideas or writing user stories. You can speak "developer" and value their input early and often throughout the process.
You're a self-starter and don't need to be told what to do next. You know how to create and implement design systems and value consistency-but also know when to make adjustments to improve usability. You value data-driven decision-making, but won't become paralyzed if the data doesn't exist. You understand that often "good enough" is as good as it can get and can live with compromise where it's needed. You have a wide range of UX-related skills and can flex different muscles as required.
You embrace agile methodologies with open arms and are comfortable delaying design decisions until they need to be prioritized. You can design small pieces, while still thinking about how they fit into the whole. This may mean that some things are less than "ideal," which can be a hard pill to swallow for some. For you, it's just part of an iterative, agile process. What the job actually looks like Lead UX and design activities on client projects, which could involve collaborating with designers from other consulting firms
Provide strategy and guidance to help clients solve their thorniest business problems
Advocate for the users while balancing business needs/goals throughout the project
Effectively communicate goals, designs, research, feedback, ideas, and requirements (both verbally and visually, when needed) to the team and client
Lead and participate in UX design work-on any given project you might be leading the charge on activities involving content audits, heuristic reviews, user research, data modeling, user journeys, card sorting, personas, workflows, requirements, information architecture, sketching, mockups, prototypes, design patterns, microcopy, interaction design, usability testing, and whatever else is thrown your way
Conduct user and business research to understand requirements, goals, and constraints, and generate insights that shape the UX strategy and design decisions
Analyze and provide feedback on proposed technical solutions that affect the interface design or user experience
Prototype, test, and iterate on designs
Pairing with other designers and engineers in real time to solve problems
Facilitate collaborative client discovery and design workshops
Drive and analyze client and user feedback to identify opportunities to improve the overall user experience throughout the design process and product lifecycle
Follow lean and agile methodologies to deliver a quality product with minimal churn
Help shepard the project to the finish line and ensure a great user experience from end to end
Remote position, with some travel as needed to client sites or for testing
Your mad skills include Track record of successfully leading and managing complex projects
A black belt in mixed UX/UI disciplines
A "can do" attitude devoid of ego
Plays nicely with others, believing that teamwork is always the best solution
Experience designing for complex data systems and enterprise applications
Knowledge of responsive design principles and 508/accessibility compliance standards
Experience designing prototypes at varying levels of fidelity
Successfully leading teams and managing clients
Superb time-management, communication, and problem-solving skills
Using prototyping tools such as Adobe Creative Suite, Invision, Sketch, Axure, FIgma, etc.
Using workflow and modeling tools such as OmniGraffle, LucidChart, etc
Education and experience
At least 7 years working on UX designs for clients
At least 2 years experience working with agile Scrum methodologies
A bachelor's degree
ExpectationsSpeak openly and honestly about problems and proposed solutions
Welcome and handle changing requirements and priorities with little or no warning
Collaborate in small groups online about 50% of the time
Encourage simple and minimal solutions that keep options open
Expect and vocally advocate for quality first
Learn new practices and techniques as the situation demands
Ensure the teams develop demonstrable software every week or two
Do what needs to be done to deliver the product or project
Relentlessly improve yourself, your team, and your processes