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Order Management Specialist at Georgia Pacific in Atlanta, Georgia

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time

Job Description:

Who is Georgia-Pacific?Watch to find out!


Order Management Specialist


A Day In The Life Typically Includes:

  • Day to Day interaction with customers and team to deliver excellent customer service within order replenishment

  • Utilize SAP to manage account orders based on account directional profiles

  • Act as a principled entrepreneur by identifying process improvement, key service trends, and cost savings opportunities.

  • Ensure orders conform to metric policy guidelines

  • Maintain positive interactions and collaborate with team members and supply chain partners.

  • Contribute ideas and innovations to improve upon existing systems, work processes and procedures

  • Influence and build internal partnerships while practicing careful communication.

  • Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base

  • Collaborate to achieve best results with cross-functional teams (including Customer Service Analyst, Order Management Specialist, Scheduling and Leadership)

  • Support Leadership with special projects as requested

  • Maintain a strong sense of urgency, team work, and customer focus.

  • Ability to prioritize workload and manage competing priorities

  • Collaboratively work to achieve supply chain metrics: such as On Time Customer Order Processing, Intermodal, and fill rate.


What You Will Need:

Basic Qualifications:

  • High School Diploma or equivalent

  • Customer Service experience in a business environment

  • Experience with Microsoft Office to include: Excel (spreadsheet creation),Word (document creation), and Outlook (email and calendar management)


What Will Put You Ahead?

Preferred Qualifications:

  • Bachelor's Degree or higher

  • A minimum of 2 years order management and/or customer service experience

  • SAP experience

  • Knowledge or experience working at a consumer products goods company


Want to learn more about Georgia-Pacific?

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information:

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