This job listing has expired and the position may no longer be open for hire.

PT PBX Operator at Ball State University

Posted in Other 24 days ago.

This job brought to you by America's Job Exchange

Type: Part Time
Location: Muncie, Indiana





Job Description:

Posting Detail Information

POSTING NUMBER
201900548SF

NUMBER OF VACANCIES
1

DESIRED START DATE
09/16/2019

POSITION END DATE (IF TEMPORARY)

OPEN DATE
08/22/2019

CLOSE DATE
09/02/2019

OPEN UNTIL FILLED
No

SPECIAL INSTRUCTIONS SUMMARY

Work Hours:
M-W 3:30pm- 7:30pm
May require flex hours on other days of the week and weekends.

Position Information

POSITION TITLE
PT PBX Operator

ADDITIONAL INFORMATION

This is a part-time position that will have work hours of M-W 3:30 pm- 7:30 pm, and may require flex hours on other days of the week and weekends.

GRADE
6

NEW HIRE RATE
11.18

FLSA
Non-Exempt

HRS/WEEK
20

PRE-EMPLOYMENT SCREENING
Requires successful completion of a background check.

POSITION FUNCTION

Provide telephone assistance and general information to university offices, faculty, staff, students, and local, regional, national, and international callers; ability to work flexible hours.

MINIMUM EDUCATION

High school diploma or GED.

MINIMUM EXPERIENCE

Over three months through one year of general office experience.

AUTHORIZATION TO WORK IN THE US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

PREFERRED EDUCATION

PREFERRED EXPERIENCE

Previous Ball State work experience.

POSITION TITLE(S) SUPERVISED

None.

EEO STATEMENT

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or any other legally protected status.

EEO/AA Employer/Veterans/Disabled.

ABOUT BALL STATE UNIVERSITY

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of 10 academic colleges that offer 190 undergraduate programs. We offer more than 140 master s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. Ball State aspires to be the model of the most student-centered and community-engaged of the 21st century public research universities, transforming entrepreneurial learners into impactful leaders committed to improving the quality of life for all.

DEPARTMENT
Telephone Services:120080

DEPARTMENT INFORMATION

This position is a salary grade 6 within the university.

DEPARTMENT EMAIL OR PHONE NUMBER
289-1241

Duties & Responsibilities

RANKING
1

JOB DUTY

Provide assistance and information to callers, including telephone numbers, policies and procedures, information on special events and activities, building locations, departments, credit card calls, conference calls, etc.

Duties & Responsibilities

RANKING
2

JOB DUTY

Extend incoming calls to appropriate areas; long distance calls, emergency calls, etc.

Duties & Responsibilities

RANKING
3

JOB DUTY

Update faculty, staff, and student telephone numbers, title changes, and change of address in computer database.

Duties & Responsibilities

RANKING
4

JOB DUTY

Assist callers with questions after the Help Desk closes; reset passwords.

Duties & Responsibilities

RANKING
5

JOB DUTY

Operate radio communication system; relay work information to maintenance personnel and maintain log of all radio calls in accordance with FCC regulations.

Duties & Responsibilities

RANKING
6

JOB DUTY

Monitor and provide security for Operations Control Center and the primary datacenter in the Robert Bell building.

Duties & Responsibilities

RANKING
7

JOB DUTY

Create repair reports for all university phones; assist Unified Communications technicians during installation and repairs.

Duties & Responsibilities

RANKING
8

JOB DUTY

Perform other related duties as assigned.

Duties & Responsibilities

RANKING
9

JOB DUTY

Maintain regular and predictable attendance as required by this position.