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Senior Specialist, Online Production at National Wildlife Federation in Reston, Virginia

Posted in Science 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 51 state/territorial affiliates and more than six million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, etc.  The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world.  The organization's programs focus on conserving wildlife, restoring habitat and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change.  To support our mission, we seek a Senior Specialist, Online Production, to join our Strategic Business Operations Information Technology team in Reston, VA.

In this role you will be responsible for producing National Wildlife Federation’s online advocacy and fundraising content. This position serves to make the National Wildlife Federation brand stronger, working collaboratively across the organization with subject matter experts, uncovering opportunities, and fueling fundraising and advocacy success across all of our platforms and departments.  This role utilizes our enterprise online platform to create a variety of mission-critical forms including emails, donation pages, action alerts, surveys, and event registrations. You will work closely with many teams across the organization to ensure services and deliverables are fulfilled in a timely and high-quality manner. You will also be involved with operational tasks (such as implementing new system functionalities into applicable builds and producing documentation) and with larger projects (including new design applications and form builds for websites). You will report to the Director of Supporter Operations.

In this role you will:

  • Work as a member of the Online Production Team to produce and send/publish NWF-branded emails, donation pages, action alerts, surveys, events, and other pages.

  • Work with the Supporter Operations Team to continuously improve the quality and production efficiency of NWF’s online forms through procedural or technical changes.

  • Conduct Quality Assurance of Production Team builds.

  • Use JIRA to manage Production Team tasks and schedules.

  • Create/edit images for emails, insets, ads, and other digital graphics for NWF’s website (

  • Manage email stationaries and page wrappers, providing updates to branding, logos, and content as needed.


  • Bachelor’s degree or equivalent experience

  • 3+ years of experience in producing online content

  • Experience in a dynamic corporate, nonprofit, or media environment with proven expertise in marketing design principals is essential.

  • Ability to manage multiple projects and tasks simultaneously, meet deadlines, and provide quality deliverables with a high attention to detail and accuracy.

  • Experience building emails, donation pages, action alerts and other similar content.

  • Proficiency in using HTML and CSS. Working knowledge of Adobe Photoshop and JavaScript.

  • Previous experience working with an enterprise fundraising and/or advocacy platform.

  • Experience with Engaging Networks and with the JIRA task-management system a plus.

  • Ability, and desire, to learn new technical tools and processes quickly and thoroughly.

  • Capable of being assigned a role on large projects and independently working on deliverables.

  • Strong desire to advocate for and engage in process improvement

  • Ability to act as consultant on best use of applicable systems to meet business goals.

  • Excellent written, verbal, and interpersonal communication skills

  • Flexibility, determination, and a sense of humor

  • Love for wildlife and conservation of our natural spaces is a big plus.

There may be some travel in this role to attend conferences or other trainings.

Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus.

The National Wildlife Federation offers excellent benefits, including 16 weeks of paid FMLA leave, competitive compensation, and a family-friendly, flexible work environment.

We strive to increase diversity, equity, inclusion and justice (DEIJ) in all elements of our work and with our partners to support the interdependent needs of wildlife and people in a rapidly changing world. We recruit, employ, train, compensate, and promote regardless of race, religion, creed, national origin, ancestry, sex (including pregnancy), sexual orientation, gender identity (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, genetic information, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. We are proud to be an equal opportunity employer. Applicants are invited to learn more about National Wildlife Federation’s commitment to diversity, equity, and inclusion at

If you have a disability and require an accommodation or assistance with our online application process, please tell us how we can help by calling us at 703-438-6244.

If you meet more than 75% of the qualifications of this description, we support your application. If selected, a background check will be conducted.

Candidates should submit a cover letter and resume.

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