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Operation Support Specialist at Lamb Weston

Posted in Other 30+ days ago.

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Location: Hermiston, Oregon





Job Description:
Job Description Summary
This is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments.

Job Description

Duties and responsibilities

o Provide professional, positive Customer Service for all external visitors and employees

o Answer incoming telephone calls and assist caller or forward to appropriate personnel

o Welcome on-site visitors, determine reason for visit, announce visitors to appropriate personnel

o Responsible for checking in Visitors/Vendors and ensuring they sign in properly

o Monitor visitor access and Visitor Logs

o Perform time card reconciliations

o Monitor On-premise Reports during shift

o Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs

o Approve/deny employee vacation requests as needed

o Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary

o Monitor Time & Attendance

o Enter payroll adjustments as needed

o Document/log all employee call-ins and check Voice Mail throughout the shift

o Assist with new hire orientation

o Assist employees at self-service kiosk as needed

o Create, maintain, and update company security badges for employees and contractors using the AMAG system

o Perform other clerical duties as needed such as filing, copying, and faxing

o Must be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexible

Job Qualifications

Qualifications

MINIMUM QUALIFICATIONS:

o To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position.

KNOWLEDGE/SKILLS/ABILITIES:

o Human Resource knowledge and experience preferred

o Experience with Kronos and payroll systems preferred

o Solid computer skills including MS-Windows, Word, Excel, and web-based applications

o Ability to maintain Confidentiality required

o Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email required

o Establish and maintain positive working relationships with employees and supervisors

o Adapt to changes in schedules, work environment, and unexpected events

o Ability to Multitask

o Excellent interpersonal skills

o Excellent problem solving skills

o Excellent organizational skills

o Ability to work with minimal supervision

PHYSICAL DEMANDS:

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

o Frequently required to sit for prolonged periods of up to 8 hours

o May occasionally lift and/or move up to 20 pounds