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#101031 Patient Access Lead at University of California - San Diego Medical Centers in San Diego, California

Posted in Other 30+ days ago.

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Type: Full Time

Job Description:


Filing Deadline: Fri 9/20/2019

UCSD Layoff from Career Appointment: Apply by 08/16/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 08/28/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will remain open until filled.


Under general supervision, the Patient Access Lead is responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry, performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as a liaison for physician/patient care staff and patient/families. Provides training and technical resource to staff, assists management in assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation and complies with cash handling standards.



Three years Patient Access experience in large, complex healthcare environment.

Advanced knowledge of Patient Access/Admissions/Registration functions.

Thorough knowledge of insurance, third party payors and authorization process.

Demonstrated understanding of the patient referral and authorization process.

Highly proficient with MS Office: Excel, PowerPoint, Outlook, Word, etc.

Familiar with hospital patient access systems.

Superb customer service skills. Excellent communication skills.



Epic Registration.

Lead or Supervisory experience.

Inpatient admissions including transfers and direct admit.

Knowledge of birth certificate process.



Participates in 7/24 on-call rotation.

Must be able to work various hours and locations based on business needs.

Employment is subject to a criminal background check and pre-employment physical.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

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