The Sales Enablement Manager will be responsible for leading and managing sales activities that ensure our sellers possess the skills and knowledge needed to effectively meet the West strategic objectives.
The Sales Enablement Manager will align people, processes and priorities to increase sales results and productivity by providing integrated content, training and coaching services for salespeople and front-line sales managers along the entire customer's buying journey, leveraging technology.
Primary Responsibilities •Leads the creation and deployment of appropriate training, content/sales messaging, processes, practices, forms, and tools to support the sales force. •Supports product launches by preparing and enabling the sales force to understand and sell our solutions. •Responsible for aspects of foundational and continuous learning programs for sales, including consulting on training content, scheduling and coordination, deployment of on-demand courseware, and instructor-led sales training. •Supports the buying and selling processes at all stages, from lead generation through win/loss. •Supports frontline sales managers and sales leadership team in executing effective management disciplines and establishing a sales coaching program. •Manages various sales enablement projects and coordinates sales enablement activities. Knowledge, Skill and Ability •Extensive knowledge of sales training best practices (instructional design, delivery, implementation, and evaluation). •Extensive knowledge of modern sales methodologies, sales process, and buyer's journey alignment. •Extensive knowledge of sales management best practices, including pipeline management and developmental sales coaching. •General knowledge of effective hiring and selection practices for sales roles. •Expert ability to manage projects from concept to completion. •Expert ability to plan and facilitate meetings. •Strong strategic, conceptual, and analytical thinking, and decision-making skills. •High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change. •Strong negotiating skills within a context of political sensitivity and conflicting interests. •Highly-developed training, presentation and written communication skills. •Expert ability to consult or provide guidance on complex matters to non-specialists; ability to communicate effectively with senior management. •Expert ability to collaborate and generate a spirit of cooperation while coordinating diverse activities and groups within a team environment.