Posted in Health Care 30+ days ago.
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Location: Madison, Wisconsin
Bring your excellent customer service experience to UW Health and assist patients and family members.
We are seeking a Patient Scheduling Specialist to:
Scheduling at UW Health is undergoing a redesign to better serve our patients. As part of this redesign, our scheduling positions are changing as well! Scheduling positions at UW Health will eventually fall into 3 types of positions:
If you are hired into a department that has already gone through the redesign process you will be hired into one of these positions. However, if you are hired into a department that has not yet undergone the redesign process, it is likely that the scope of your role and/or the location you report to may change once your area goes through a redesign.
Minimum - High school diploma or equivalent
Preferred - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related fields
Minimum - One (1) year of previous experience in an office or customer service environment
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience coordinating multiple activities in an office setting.
Required Skills, Knowledge, and Abilities:
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.
100% FTE, 40 hours per week. Scheduled shifts are between the hours of 7:30 AM - 5:00 PM, Monday through Friday. Hours may vary based on the operational needs of the department.
UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.