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Product Management Lead Analyst – Supplemental Health Integration
Work at Home Opportunity in the United States
Support strategies for product development designed to maximize profitable growth targets. Strategies include market and segment analysis, product definition, competitive assessment and underwriting/pricing strategies, ensuring that products deliver superior value to customers. Support market-driven product development project plans. This role will function as a utility player supporting the integration of Supplemental Health products with Group, Medical, Behavioral, Pharmacy, Dental, and Vision products – both within Cigna and with other carriers. Key responsibilities for this role include completing opportunity analyses, driving key projects through to completion, and handling the day-to-day product management activities such as providing subject matter expertise to the field and leading cross-functional projects and teams.
The candidate for this position will be responsible for helping to ensure that the integrated Supplemental Health products are at or above competitive parity. Areas of focus include helping to enhance or deliver products/services that improve our competitiveness and support our value proposition. Success will be achieved through strong, proactive partnerships with areas such as the claims management / service operations, Segment/Sales Leaders, IT, CIMA, Underwriting, Pricing, and account management / service.
Support product development strategies to drive sales, voluntary participation and earnings growth
Launch tests of minimum viable solutions and iterate improvements to drive scale
Partner with matrix partners/organizations such as claims management / service operations, Segment/Sales Leaders, IT, CIMA, Underwriting, Pricing, and account management / service to identify new product and/or enhancements that will result in increased sales/earnings.
Fully understand customer needs, client needs and competitive offerings
Develop project proposals to obtain funding for product enhancements
Provide input to the prioritization process to ensure items are appropriately prioritized
Develop product specifications and assists in the development of project requirements
Serve as the product lead for the implementation of new product/enhancements
Provide product/marketplace direction throughout project lifecycle
Serve as the voice of the market for the project team
Identify and lead tactics to maximize product advantages
Support all the project management common processes including scope management, risk management, financial management, and communication management
Drive resolution of issues, escalating when appropriate
Support development and implementation of sales training
Serve as point of contact for Sales on assigned products/services
Ensure effective and positive relationship across the project team
Knowledge/Skills and Abilities
Experience in Supplemental Health product insurance preferred
Product Management/Program Management preferred
Strategic and creative thinker with ability to think outside the box and translate strategies into actions/requirements/implementation
Excellent problem solving and analytical skills
Excellent project management skills with a strong understanding of business processes and operations
Ability to tie together complex issues and implement solutions to meet the needs of the global matrix
Ability to lead cross-functional teams and drive results with strong sense of urgency
Team player with proven ability to foster and manage working relationships within a matrix environment
Ability to handle multiple priorities
Superior collaboration and verbal and written communication skills
Strong influencing and presentation skills
Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.