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Account Manager at CMA CGM (AMERICA) LLC in Oak Brook, Illinois

Posted in Other 30+ days ago.

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Job Description:

APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce.

APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by Jacques R. Saadé. CMA CGM has a global presence thanks to its numerous vessels calling various ports all over the world. CMA CGM has grown continuously, and has been constantly innovating to offer its clients new sea, land and logistics solutions. Headquartered in Marseilles, the Group has employees all over the world in hundreds of agencies.

With over 170 years of experience, APL has the knowledge and the expertise to help our customers grow their businesses and negotiate in an increasingly complex and ever-changing global marketplace - whether that is venturing into new territories or growing in already developed markets.


Account Manager







Downers Grove








Summary Description

The Account Manager will be responsible for managing both an export and import based territory with strong emphasis in TPEB/TPWB and TAEB trades. The territory will consist of 50-75 accounts, most of which require a sophisticated, consultative type sell. Should be skilled in international sales, negotiating, selling techniques, delivering presentations and supply chain logistics.

Key Result Areas

Keys Results (KPI's)

Result Measurement (Metric)

70% Sales Budget- meet specified territory budget plan by developing sales call plans and call specific objectives and materials; conducting sales calls with accounts, following up on commitments and issues that arise during sales calls.

15% Business Development- includes strategy for increasing business with each account in the sales territory, target account budget, goals and tactics, and management of sales leads. Development of Logistics leads for CEVA and assist in securing additional revenue streams. Growth in volume and revenue for key customers within territory.

10% Communication- includes (1) continuous intelligence gathering from accounts and other sources to identify actions by accounts or competitors that could mean a threat or opportunity for APL, overall or for a specific market (s); and (2) ensuring prompt forwarding of the information to all pertinent individuals in the APL organization. Problem resolution for customers by driving internal customers to find solutions to issues.

5% Administration- includes timely and accurate update to sales databases on account specific activity, names, addresses, key contacts, phone and fax numbers for all accounts in the assigned sales territory.

Job Qualifications

Required Education

College degree required


Minimum 5 years APL/Industry Experience

Minimum 3 years sales experience with global customers

Demonstrated experience in creating and implementing sales tactical plans

Demonstrated understanding of sales-related information technology and its applications

Demonstrated understanding of rate construction methodologies

PC literacy

Must possess a valid driver's license

Skill Sets

Organization and Planning




Problem Solving - essential to grow territory

Teamwork - showing a commitment to teamwork and collaboration

Respect - extending dignity and respect to all people

Integrity - fostering trust and a positive work environment

Innovation - bringing creativity to the workplace

Customer Focus - achieving Company, department, and personal goals through a strong customer focus

Increased focus and learning on full supply chain solutions such as Air Freight, Customs Brokerage, domestic Transportation.

Language Skills

APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation.

Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at