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Technical Information Developer (Graduate) at HPE

Posted in Architecture 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Houston, Texas





Job Description:

Technical Information Developer (Graduate)

  

Job Description:

   

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world. 
 
Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

If you are good at partnering, innovating, and making things happen, then you are aligned to our core values.  We’re looking for a technical writer that isn’t a “technical writer” – if you have an understanding, at a foundational level, of the technologies in IT environments and can articulate how our customers use HPE technology to achieve their business outcomes, then you can write effective technical content.  If you are passionate about getting customers the information they need to be successful…then apply now! 

Here's some of the fun activities you'll be doing:


  • Develops and maintains technical information for one or more audiences.  Advocates new tools/methodologies to improve customer satisfaction.  Excellent communication skills with the ability to communicate up to management and across to teams. May deliver technical presentations to R&D, and other teams

  • Analyzes basic customer information requirements and product specifications to write technical content supporting HPE products and solutions. 

  • Develops written and/or visual product-related information (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) for projects of limited scope or size. 

  • Generally works in support of creating content for a single product or solution.

  • May provide feedback on customer ease of use of a product in development. 

  • Acts as a customer advocate

  • May support multiple product segments (i.e. compute, storage, software, etc.)

  • May assist in coding, building, compiling and testing of online information and/or assists in the set-up, loading and testing to create information. 

Education and Experience Required


  • Pursuing a Bachelors University degree in Technical Communications, Computer Science, or related technical/communications field; desired minor in technical field or equivalent experience in a technical function.

  • 0 – 2 years’ experience or equivalent.  

  • Knowledge of and ability to use a variety of content development tools, i.e., MicroSoft suite of products; XML is a plus.


  • MUST HAVE Experience making presentations, both written and oral, to key stakeholders.


  • MUST HAVE Experience writing technology-based and/or scientific content.

Knowledge and Skills


  • Ability to understand HPE technology and relate it to the end user.

  • Ability to work with cross-functional teams in a matrixed environment.

  • Articulate advanced technical information to influence business outcomes.

We offer:
•    A competitive salary and extensive social benefits
•    Diverse and dynamic work environment
•    Work-life balance and support for career development
•    An amazing life inside the element! 

Want to know more about it? Then let’s stay connected!
https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

#GHC19

Job:

Engineering Services

Job Level:

Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.