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PIT Solution Expert Site Lead at Bobcat in Statesville, North Carolina

Posted in Other 30+ days ago.

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Job Description:

Job Information

The PIT Site Leader is responsible for leading the PIT Solution Expert team(s), who will be focused on facilitating operational efficiency, improving organizational communication and customer service as well as implementing new processes and solutions.

The PIT Site Leader is also responsible for partnering and building relationships within the organization with the primary objective of providing enhanced organizational capabilities.

The PIT Site Leader must have a strong understanding of the technologies and solutions that support the teams and processes in their site. He/She must be able to translate business needs and functional requirements into solutions.

The successful candidate must be able to lead and manage teams to document, design and implement major business processes as well as evangelize new processes, procedures and technologies to assist with change management. Leadership, coaching and mentoring of direct reports and good influencing skills across teams will also be critical skills.

Role & Responsibility

• Manage and develop the Solution Expert team at your site(s)
• Site stake holder management
• Support process/solution development, improvements and implementation on a site and organizational unit including any adaptations or variants together with Process & Solution key users
• Bring business knowledge and needs /requirements from the local site to the regional team or global functional team
• Collect, propose and help prioritize change requests from the local site and organizational unit towards Solution Council
• Participate in process acceptance tests
• Analyze business issues and business requests from a process and solution perspective from the local site before initiating a formal change request
• Identify root cause to define process and solution improvement area and propose solution for local site or escalate
• Communicate and anchor process improvement proposals at the local site/organization
• Support implementation of standard process/es at local site/organization
• Perform process or solution trainings and give support to process users at the local site/organization
• Participate in Solution Council meetings
• Participate Solution management Meetings together with key users
• Represent the users in user/reference groups where key users not available
• Lead local key users in Securing deliveries, Supporting Change Request handling
• Facilitate operational efficiency, improve organizational communication and overall customer service
• Develop and mentor leadership, change management and technical skills of Solution Expert team members
• Assist with annual resource & budget planning activities
• Maintain relationship with regional and global affiliates & BU’s for systems which are global in scope
• Lead development of business process management capabilities in PIT and BU teams
• Build strong relationships with leadership and power users within business functions
• Apply knowledge of external markets/trends and new technology to daily role
• Provide leadership in the development of value-driven technology strategies, methods, and standards.
• Lead or participate in the fit gap analysis of existing processes
• Manage business analysts and key users and coordinate with business to make sure to bring all required knowledge about business processes on the project
• Manage Project teams and deliverables
• Manage business analysts and key users and coordinate with business to make sure to bring all required knowledge about business processes on the project
• Identify and define detailed product requirements and use cases.
• Set up and maintain functional requirement documentation
• Define, implement and ‘enforce’ the use of best practices, world class technology and proven methodologies, leveraging from corporate policies/standard

Job Requirement

• Bachelor’s degree in related field/discipline and relevant experience implementing business process change and leading teams
• 10 to 15 years related experience
• Travel Standard > 20%
• Business process management experience
• Management experience
• Project management
• Process discovery and documentation
• Ability to analyze and design business processes
• Process improvement vision
• Process performance management
• Ability to develop product requirements based on input gathered from a variety of sources including analysis results and feedback from the user community
• Ability to develop test conditions and expected results based on the application requirements
• Ability to review project deliverables for completeness and quality, and compliance with established project standards


The world-renowned brands that make up Doosan Bobcat produce industry-leading compact and heavy construction equipment, attachments, air compressors, lighting systems, generators and articulated dump trucks. Doosan Bobcat is a part of the Doosan Group, which employs 43,000 people in 38 countries worldwide. With people at the core of who we are, we believe the growth of our people will lead to the continued growth and success of our world-class company. Our team of dedicated employees is the backbone that allows us to provide construction equipment solutions that help our customers build the world of tomorrow. Wherever you find us, you'll hear the sounds of progress, see the results of our people and feel the rhythm of transformation in everything we do.

Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.

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Please note that Bobcat, Doosan Bobcat North America, and Doosan Portable Power DO NOT charge a fee, request payment, or request personal banking information at any point in the recruitment process. We DO NOT send unsolicited emails requesting personal data from potential employees. If you receive a job offer that appears fraudulent, please notify our talent acquisition team and consider contacting your local law enforcement office.

Any legitimate job offer from Bobcat, Doosan Bobcat North America, or Doosan Portable Power will be preceded by an official selection process.