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Community Health Worker - Louisville, KY (PS28213) at Anthem, Inc. in Louisville, Kentucky

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

Anthem, Inc. is the nation's leading health benefits company serving the needs of approximately 40 million medical members nationwide.

CareMore and Aspire Health are entering a new growth phase, as a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients and currently serve nearly 200,000 patients in 30+ states across Medicare, Medicaid, and commercial populations. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience. As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations.

This is an exceptional opportunity to do innovative work that means more to you and those we serve.  

The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. Primary duties may include, but are not limited to: 

  • Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being. Collaborates with social worker and/or care manager to develop action plan. 

  • Develops trusting relationship with patients by providing support and advocacy to help achieve health goals. 

  • Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms. 

  • Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed. 

  • Documents interactions with patients and on behalf of patients in medical record. 

  • Attends meetings as required. 

  • Requires a High School diploma or GED

  • Experience utilizing electronic medical record

  • 1 year of experience in a healthcare, community-based, or social work environment; or any combination of education and experience, which would provide an equivalent background. 

  • Bilingual preferred. 

  • Certified Community Health Worker preferred. 

  • Travel required.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran