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Ops Support Associate - 4AM-12PM at Essendant Co. in Carol Stream, Illinois

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Major Responsibilities

§  One or more of the following critical supply chain functions that assist in delivering product to our customers.

o    Order releasing and prioritization to order selector zones

o    Inventory slotting and engineering to enable optimized order selection

o    Cycle counting and subsequent reporting to insure inventory integrity

o    Quality assurance and auditing

o    Vendor payment processing

§  Typically requires the use of Stock Pickers, Reach Trucks, Counter Balance Forklifts and Electric Pallet Jacks.

§  Print and distribute operational reports; manage the release of orders, sort orders by established criteria and distribute orders as appropriate; provide local network administrative support; process order cancellations and bin checks as needed.

§  Identify items to be added or moved and identifying appropriate locations through analysis of available reports; establish the selling unit of measure, dimensions and weight of the items to be added or moved; determine the appropriate slotting method or zone and assign a location or zone in the system; prepare the location and move product to the assigned location as needed.

§  Verify location, item, quantify and unit of measure matches report; annotate report  and resolve discrepancies making system adjustments as necessary; remove and transport damaged product from active Pick or Storage locations.

§  Using available reports, research locations and items in question; validate and count all questionable locations and items to move product to correct locations as needed; make system adjustments as necessary.

§  Perform quality control activity by selecting random cartons to inspect; Verify item and quantity against customer order and noting, resolving and communicating all discrepancies; process completed order as appropriate.

§  Maintain a clean and safe work environment following all policies and procedures.

  • Active participant in our Lean Continuous Improvement culture and process.

  • Understand and demonstrate Essendant's Core Values

  • Performs other duties as assigned.

Skills/Knowledge Required

§  Highly dependable individual demonstrating key USI Values including Teamwork, Integrity, Honesty and Accountability.

§  Ability to develop and perform all required tasks within the scope of Operations Support 1 to the level of established productivity required and in keeping with applicable Standard Operating Procedures, rules, established processes and Quality guidelines.

§  Ability to operate equipment in a safe and controlled manner, i.e., box erector, tape machine, Taylor Dunn, pallet jack and walkie-rider.

§  Ability to leverage appropriate technology in an effective manner in performance of the function, i.e., pick-to-voice, computer, scanner, Associate Kiosks etc.

§  Ability to lift up to 80lbs.

§  Ability to follow simple directions (verbal and written) in English.

§  Ability to perform basic math.



  • Warehouse/Distribution-related or inventory control experience preferred



  • High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

See job description