Operational Service Representative at Kuehne + Nagel

Posted in Other 29 days ago.

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Location: Detroit, Michigan





Job Description:
* Keeping meticulous files related to all sea import and export shipments you are responsible for. * You will be collaborating with Kuehne + Nagel employees in our more than 1,300 offices globally. * Constantly challenging status quo when it comes to process improvement and cost control. * Processing all files within given SLA's while adhering to all KN policy and procedures. * Leveraging Kuehne + Nagel's latest technology for sea freight operations, finance, and communications platforms.

Your Role

* Keeping meticulous files related to all sea import and export shipments you are responsible for. * You will be collaborating with Kuehne + Nagel employees in our more than 1,300 offices globally. * Constantly challenging status quo when it comes to process improvement and cost control. * Processing all files within given SLA's while adhering to all KN policy and procedures. * Leveraging Kuehne + Nagel's latest technology for sea freight operations, finance, and communications platforms.

Your Responsibilities

* Keeping meticulous files related to all sea import and export shipments you are responsible for.
* You will be collaborating with Kuehne + Nagel employees in our more than 1,300 offices globally.
* Constantly challenging status quo when it comes to process improvement and cost control.
* Processing all files within given SLA's while adhering to all KN policy and procedures.
* Leveraging Kuehne + Nagel's latest technology for sea freight operations, finance, and communications platforms.

Your Skills and Experiences

* No freight forwarding experience necessary.
* A self-starter attitude with an aspiration to learn the freight forwarding business from a company that's been doing it since 1890.
* Ability to communicate professionally via e-mail and telephone.
* An obsession with customer service. You won't be satisfied with anything less than perfect.
* Attention to detail to ensure all files are processed within Kuehne + Nagel's set standards.
* A desire to work in a state of the art, modern, collaborative environment where teamwork is critical to your everyday success.
* Ability to be flexible sometimes needs change, and team members need to be adaptable.
* Strong computer skills. Specifically e-mail, chat, internet, and the ability to learn new systems quickly.

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.