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Front Office Manager - Hotel Indigo - Los Angeles Downtown at IHG

Posted in General Business 25 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Los Angeles, California





Job Description:

About us

A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.And just like our hotels, no two colleagues are the same. So we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

Your day to day

This role manages all aspects of the front office areas to ensure guest satisfaction. In this role you will manage day-to-day operations and assignments of the front office staff; schedule, plan, and assign work and develop and communicate departmental strategies and goals. Responsibility includes you to schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. You will a ssist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications and p erform other duties as assigned. You may serve manager on duty as required.

What we need from you

Required is a Bachelor's degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas; Carrying or lifting items weighing up to 50 pounds; Handling various objects; Use a keyboard to operate various property management and reservations systems, etc.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.