Manager, Human Resources (Employee Relations & Training and Education) at Careerbuilder

Posted in Other 24 days ago.

Location: Orange, California





Job Description:
This position works with the Executive Director, Human Resources (HR) to develop and implement comprehensive performance management programs which are designed to ensure efficient and effective organizational and employee performance, in compliance with applicable employment laws, regulations, statutes, and internal policies, procedures, and guidelines.

Position Responsibilities:
  • Manages performance management programs, such as the annual performance review program; personnel investigations, discipline, and terminations; employment law compliance; personnel-related policy and procedure development and updates; department reorganizations; equal employment opportunity; employee, supervisory, and management training; leadership development; succession planning; and employee engagement and retention.
  • Collaborates with Executive Director, Human Resources and other executive level leaders on cases that are complex and of a confidential and/or sensitive nature.
  • Partners with leaders in developing and implementing comprehensive initiatives and programs to ensure organizational effectiveness and employee development that is in alignment with the organization's mission; facilitates the development of organizational strategic planning and change management processes.
  • Conducts organizational analysis, including one-on-one and group interviews with leaders and employees to assess the organizational culture and effectiveness; provides team building activities as appropriate. Evaluates the efficiency and effectiveness of organizational performance, identifies improvement opportunities, makes recommendations and implements programs and activities to increase organizational and employee performance; assists managers to analyze, review, document, and report employee performance development.
  • Analyzes statistical data and reports to identify and determine causes of personnel-related problems and develop recommendations for improvement, mitigation, and prevention.
  • Receives and directs the responses to personnel-related complaints and concerns; initiates, oversees, and conducts complex investigations; oversees investigations conducted by subordinate personnel for compliance, thoroughness, and appropriate follow-up in order to ensure efficient and effective organizational and employee performance.
  • Interviews, selects, and trains assigned personnel; evaluates and directs the work of subordinates and when applicable, addresses performance deficiencies, implements discipline, and/or makes recommendations regarding termination.
  • Participates and manages in the forecasting of expenditures, development and administration of annual budget; monitors and approves expenditures; adjusts as necessary; and initiates purchases and contracts in accordance with established policies and procedures.
  • Partners with other leaders and employees to receive and resolve significant and/or complex human resources matters.
  • Prepares and presents reports and requests to the Board of Directors, Board Committees, and executive management.
  • Stays current with employment laws; interprets, recommends and implements modifications and/or development of policies, procedures and guidelines; advises and educates leadership on revisions or changes.
  • Designs, develops, and presents trainings to educate and develop leaders and employees within assigned area of subject matter expertise.
  • Designs, develops, and communicates the implementation of human resources programs, initiatives, and processes.
  • Stays abreast of new trends and innovations in the field of organizational and employee performance.
  • Consults with legal counsel on recommended courses of action and may participate in litigation matters as required.

Required Skills

  • Interpret applicable laws, rules and regulations.
  • Establish and foster positive working relationships with individuals and groups at all levels in the organization; handle conflict constructively and develop a consensus.
  • Create a culture of customer service focus; including processes and evaluating customer satisfaction.
  • Anticipate problems and provide solutions prior to escalation of issue.
  • Analyze complex issues, evaluate alternatives, problem solve and implement solutions
  • Exercise sound judgment to make and execute decisions.
  • Organize, coordinate research, and analyze statistical data; prepare complex reports.
  • Maintain confidentiality of information.
  • Communicate effectively, both in written and oral formats to diverse audiences.
  • Direct, coordinate, and evaluate the work of assigned staff and others.
  • Work under the pressure of competing priorities, strict deadlines within a fast-paced environment.

Required Experience

Experience & Education:
  • Bachelor's degree in Business Administration, Human Resources, Public Administration or other related field; or an equivalent combination of work experience and education is required.
  • Minimum 7 years of progressive human resources experience, which includes employee relations and/or organizational development and training required.
  • 3 years of supervisory experience preferred.


Knowledge of:
  • Public sector employment laws, statutes, and regulations; dispute resolution; principles of employee discipline.
  • Adult learning theory, instructional design principles and techniques, training methods.
  • Advanced Human Resources theory, principles, practices, and techniques.
  • Principles and practices of staff supervision, training, and performance evaluation
  • Services, policies and general responsibilities and requirements/regulations of areas of Human Resources to which assigned.
  • Methods and techniques for organizing and implementing programs or projects.
  • Data analysis and metrics that assist the business with decision making.
  • Computers, keyboarding, and appropriate software to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Grade: O

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Job Location Orange, California, United States
Position Type Full-Time/Regular