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TPA Funding Supervisor, North America Claims at Chubb in Wilmington, Delaware

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

is the world’s largest publicly traded property and casualty insurer.  With operations in 54 countries, Chubb
provides commercial and personal property and casualty insurance, personal
accident and supplemental health insurance, reinsurance and life insurance to a
diverse group of clients.

Key Objectives:

A TPA Funding
Supervisor is needed to provide strong leadership and guidance to the TPA
funding team.  The TPA Funding Supervisor
works with Chubb NA Claims and the Business Divisions to ensure that the TPAs
are properly and timely funded and audit requirements are met.  This role facilitates the critical
relationship between Chubb NA Claims and the Finance Groups within the Business
Divisions by fostering strong partnerships that positively influence Chubb’s
ability to attract and retain business.


Major Duties and Responsibilities:

  • Oversee department activities, such as monthly loss
    payments to the TPAs, to ensure that they are completed on time and

  • Periodically review staffing workloads and reassign
    accounts in order to balance workloads and skill sets

  • Review funding request for the more complex accounts
    and determine next steps and team responsibilities

  • Provide second level approval authority as needed

  • Establish and monitor metrics to ensure payments are
    made timely and completely and manage same

  • Collaborate with internal and external partners to
    quickly resolve funding issues

  • Evaluate, develop, implement and improve department
    processes and procedures

  • Hire, train and motivate staff

  • Act as key contact for underwriting, claims, other
    members of the TPA Management & Client Services Team to resolve TPA funding

  • Participates with the management team in strategic
    planning to continuously strengthen our TPA services and relationships

  • Bachelor’s degree in Accounting, Finance or related

  • Superior planning and problem solving skills

  • Excellent leadership and communication skills

  • Attention to detail and ability to analyze large
    amounts of data

  • Strong collaboration and relationship building

  • Ability to deliver quality work on tight deadlines,
    with strong organizational and priority setting skills

  • Must be a self-motivated learner that can work in a
    team environment, and have the ability to develop strong working relationships
    to influence stakeholders to take action

  • Experience in either Claims TPA Management or
    Account Management

  • Proficiency in Chubb systems, the Microsoft Suite
    (Word/Excel), Access databases and SharePoint

  • Five or more years of Property/ Casualty insurance
    experience is strongly preferred