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Outbound Manager at Parts Town, LLC in Addison, Illinois

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

See What We’re All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list.


Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, eleven years in a row and the Crain’s Fast 50 list seven times.


If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!



  • Parts Town Pride – check out our culture and growth!

  • Quarterly profit sharing bonus

  • Fitness center, game room and on-site food market

  • Team member appreciation events and recognition programs

  • Volunteer opportunities

  • Casual dress code

  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.


The Job at a Glance

As the Outbound Manager (Internally known as Manager, OEM Parts Wrangler) you will drive department initiatives through planning, organizing, controlling, and directing the 2nd shift outbound operation. You will coordinate outbound team members to generate a smooth workflow, spearhead quality and cycle time reduction goals, manage team schedules, keep outbound work-in-process to acceptable levels, and build a daily staffing plan based on volume, labor projections, and insight from Picking & Packing Supervisors. You will address customer quality concerns by collaborating with internal Customer Experience teams. You will be a superior team-builder through coaching and developing team members, planning daily activities, making on-the-floor decisions to eliminate operational constraints and bottlenecks, and leading process improvement efforts.


A Typical Day

  • Improve team members skills through cross training and schedule building

  • Drive safety, teamwork, productivity, and quality initiatives

  • Coach and develop the Distribution Center supervisors

  • Partner with our Customer Experience Teams to address any customer quality and order discrepancies related to order packaging

  • Collaborate with Distribution Center VP, Outbound Director and Supervisors on process improvement, implementing solutions and uncovering further opportunities to drive growth and efficiency gains

  • Develop capacity to pick, pack and ship orders with minimal work-in-process and extremely fast pick to ship times

  • Work closely with the Outbound Director to ensure labor resources are utilized effectively

  • Improve work space efficiency by utilizing 5S components (Sort, Set In order, Shine, Standardize and Sustain)


To Land This Opportunity

  • You have 5+ years’ experience in an operations supervisory/manager role (Distribution Center experience preferred)

  • You have experience implementing and/or working with Engineered Labor Standards

  • You thrive within a team atmosphere and independently manage assignments and tasks

  • You display excellent communication skills with all levels of team members and you’re fluent in English (verbal and written)

  • You are able to continuously move around on concrete surface You demonstrate Intermediate to Advanced skills in MS ,Excel Bonus points if you know MS Access!

  • You’re looking to work Monday – Friday 2:30pm-11pm

About Your Future Team

Our Team is full of high-performing team members who have a passion and enthusiasm to work hard and play hard. We are very team-oriented and strive to live up to our core values of safety, integrity, passion, courage, and innovation each and every day!


Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.