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Systems Administrator at New England Biolabs, Inc. in Ipswich, Massachusetts

Posted in Information Technology 30+ days ago.

Type: Full-Time

Job Description:

New England Biolabs (NEB) is seeking a Systems Administrator.  The person in this role will be    responsible for developing and supporting automation tools associated with desktop and server systems software packaging.  The System Administrator will use existing and emerging technologies to improve the overall health, stability, effectiveness, security and reliability of the company’s computer systems.

Primary Responsibilities:

  • Ensure that desktop hardware and software images are kept current for both Mac and Microsoft systems, and are maintained with the latest drivers and software requirements

  • Perform daily system monitoring, verifying the integrity and availability of hardware, resources, systems and key processes, reviewing system and application logs

  • Provide engineering level support for desktop software deployment automation tools and work closely with the Help Desk to resolve issues

  • Proactively communicate the status, plan of action and resolution of issues associated with supported technologies

  • Identify opportunities and recommend solutions for improving the overall desktop and server health, effectiveness and efficiency

  • Partner with internal customers to assist in delivering new end user facing solutions

  • Provide Tier III systems support for help desk related service tickets, investigate and trouble shoot issues as assigned

  • Work on assigned IT projects from planning stages to completion

  • Administer Windows desktop and server patching, antivirus, desktop imaging, packaging and deployment

  • Administer Mac systems imaging application packaging and deployment

  • Administer and support Active Directory, Mobile Device Management, MS RemoteApp, PC Backup Solution and Print Servers

  • Provide after-hours on-call support, as needed

Required Qualifications and Experience: 

  • Bachelor’s in Engineering, Computer Science, or equivalent experience

  • 6+ years demonstrated experience in supporting infrastructure systems technologies.

  • Microsoft Windows Server, 2012, 2016 and 2019

  • Microsoft Windows desktop and Mac OS

  • Antivirus administration tools

  • Microsoft cloud-based applications

  • Active Directory, Group Policies, DNS and DHCP

  • Microsoft System Center Configuration Manager for Windows updates deployment

  • Jamf Pro for Apple systems, deployment, security, device and application management

  • Microsoft Intune for MDM

  • Strong verbal, written, analytical and problem-solving skills

Preferred Qualifications and Experience: 

  • Microsoft Advanced Threat Protection tools

  • Experience with implementing DKIM & DEMARC

  • Experience with Ziften, Bitdefender or SentinelOne

  • Microsoft and Security Certifications

New England Biolabs, Inc. is an Equal Opportunity/Affirmative Action Employer of Minorities, Females, Disabled and Protected Veterans and a participating employer in the Employment Verification (E-Verify) program. More in-depth details of EEO are available here.

If you need an accommodation for any part of the employment process because of a medical condition or disability, please send an email to or call 978-927-5054 to let us know the nature of your request.