This job listing has expired and the position may no longer be open for hire.

Credit Balance Specialist at Mayo Clinic in La Crosse, Wisconsin

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

City

La Crosse

State

Wisconsin

Telecommute

No

Department

Finance

Position description

The Credit Balance Specialist, is not a collections position, it is a position who is responsible for facilitating the resolution of insurance and patient credit balances to enable patient satisfaction and compliance with federal or state regulations. This role requires strong problem solving skills, attention to detail, and research in the patient EMR system to achieve credit resolution. Root cause analysis and trending will be performed to identify reoccurring issues generating credits. The credit balance specialist will partner with other areas of the revenue cycle to communicate issues causing credits, and potential remediation steps to prevent them from occurring in the future. This role will require adherence to quality assurance metrics, as well productivity standards to enable credit resolution metrics are met.

Qualifications

High School Diploma or GED required

2 year relevant experience in credit resolution preferred

Ability to read and communicate effectively in English

Basic computer/keyboarding skills, intermediate mathematic competency

Good written and verbal communication skills

Knowledge of proper phone etiquette and phone handling skills

Must maintain regular and acceptable attendance; may be required to work weekend, holiday or OT hours

Additional qualifications

Knowledge of and experience with Epic is preferred

General knowledge of medical billing procedures and collections processes preferred

Experienced and knowledgeable in state and federal credit submission guidelines preferred

General knowledge of healthcare terminology preferred

Knowledge of contracted payers preferred

Exemption status

Non-exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $15.35 per hour.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Monday- Friday 7:00 am- 3:30 pm or 7:30 am- 4:00 pm

Weekend schedule

As needed

Site description

La Crosse, WI, is a city of 52,000 with a metro area of 120,000 in the Upper Mississippi River Valley, located between Minneapolis/St. Paul, MN, and Madison, WI. The area offers unlimited, four-season recreational opportunities (biking, golf, hiking the bluffs and cross-country/downhill skiing). We have a great family environment with safe and high-quality schools, including two universities and a technical college. There are sport events, a local symphony orchestra, theaters, children's museum and a civic center.

Category

Administration, Business, Finance, Office & Administrative Support

Career profile

Finance

Job posting number

124836BR

Recruiter

Veronica Bartz

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

Email





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