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Account Supervisor, Employee Experience & Business Transformation at Daniel J. Edelman Holdings in New York, New York

Posted in Public Relations 30+ days ago.

Type: Full-Time

Job Description:

Edelman is a leading global Communications Marketing firm that partners with many of the world’s largest and emerging businesses and organizations, helping them evolve, promote and protect their brands and reputations. Edelman was named one of Advertising Age’s “Agency to Watch” in 2014; one of Forbes’ “14 Most Influential Agencies of 2014”; and The Holmes Report’s “2013 Global Agency of the Year.” Edelman was awarded the Grand Prix Cannes Lion for PR in 2014 and was among Glassdoor’s “Best Places to Work” for the third time in 2014. Edelman owns specialty firms Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, experiential), a joint venture with United Talent Agency.

Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Edelman’s Employee Experience and Business Transformation team works with agility and purpose everywhere work gets done. We build stronger companies from the inside out by focusing on the core driver of successful transformations – people. Our team’s human-centric approach powers successful transformation by strengthening:

  • Valuation: We translate business strategy into transformation narratives for internal and external stakeholders, with emphasis on analysts, investors, media and industry

  • Culture: We engage and connect employees to the organization’s core purpose, values and behaviors through personalized employee experiences 

  • Brand: We shape brand identity and ambition, and bring it to life for all stakeholders 

We’re seeking a flexible, adaptable and high-energy Account Supervisor to join our growing team in New York. As part of our dynamic team, you’ll contribute to the success of several major accounts across a variety of industries. 

We’re not just looking for an employee experience/internal communications professional, we’re seeking candidates with diverse backgrounds and skill sets to push our thinking, share fresh, innovative ideas and elevate the quality of programming we deliver for our clients. If you have a passion for helping people and organizations reach their maximum potential and a desire to deliver breakthrough experiences to employee audiences, we’d love to speak with you!  

Day-to-day responsibilities:

  • Help lead and contribute to employee experience projects for large brands

  • Apply change management process and principles to our work in a fast-paced environment

  • Project manage the operational and financial performance of account teams, ensuring quality work, effective processes and that client requests are handled in timely and strategic fashion

  • Thoughtfully counsel clients based on the employee experience/internal communications landscape and business goals

  • Take immediate action on client feedback

  • Help supervise more junior staff by mentoring, motivating, coaching, and consistently providing feedback

More specifically, we’re looking for someone who: 

  • Has at least 4 years of relevant experience in two or more of the following: change management, employee engagement, communications strategy, internal communications, employer branding, talent attraction and retention strategies, or corporate transformations

  • Ability to travel as needed

  • Flexibility to work on-site embedded with clients as needed

  • Has experience strengthening corporate cultures and helping employees connect meaningfully with their companies' vision, mission, purpose, and strategy

  • Has experience with workforce engagement in large-scale change, such as mergers, acquisitions and other major moments of transformations

  • Has experience with internal digital/social platforms (e.g. internal mobile apps, social/collaboration platform, internal messaging platforms, etc.) is a plus but not required

  • Possesses strong understanding of how to communicate with teams 

  • Demonstrates advanced writing, editing and presentation-development skills