Job Title: Driver/CSR <26000 lbs Location: Livonia, MI Status: Full-time
Responsible for driving a Commercial Motor Vehicle in compliance with applicable federal, state and local laws and regulations as well as company policies and procedures to transport products to customer locations in a safe, timely, and courteous manner. About Batesville
With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry. While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ®has remained the same for more than 100 years.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
Individual worth and integrity
Excellence in execution
Spirit of continuous learning and improvement
Customer focus and partnership
Our Supply Chain team consists of manufacturing, logistics, engineering and operations. We have five manufacturing facilities, five regional distribution centers and 80 customer support centers across North America. With one of the largest private fleets in the United States, we drive over 3.5 million miles per year to meet the needs of our customers.
Essential Duties and Responsibilities include the following.
Safely operate Commercial Motor Vehicles ranging from straight truck to delivery van
Deliver and unload caskets in a safe manner
Develop and nurture customer relationships
Effectively meet CSC and customer demands
Responsible for local operational performance in the following areas: DOT regulations, health and safety, vehicle inspection and maintenance, work standards, procedures and policies, and customer satisfaction
Other duties may be assigned
This position does not have any supervisory responsibilities.
Travel is generally not required but may include some overnight travel depending on the location and route.
High school diploma or general education degree (GED) Required Skills
Strong customer service orientation
Excellent verbal communication
Diligent attention to safety
Diligent attention to detail
Ability to work a flexible schedule including any days, shift, and weekends to ensure that the customer demand is met
Ability to build and maintain effective customer relationships
Must pass a vehicle road test
Must maintain a current DOT physical and keep on file with issuing state motor vehicle department
Ability to lift 150 pounds from floor to waist and 20 pounds above the shoulders
Ability to push caskets up to 300 lbs. on a shelf (approximately 90 lbs of force required) onto and off of a lift gate
Ability to lift, one end at a time, a 300 lb. casket onto or off of a platform or church truck at the funeral home
Ability to lower a casket from the standing (upright) position onto a bed of a roll loader. This could be up to 70 lbs of weight.
Ability to lift miscellaneous equipment and product weighing up to 60 lbs
3 years of delivery experience
Customer service experience
Class B CDL
Previous CDL driving experience
Experience with computers
What We Offer
Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term disability, among others.
Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
Vacation, paid holidays, and floating holidays
Opportunities for development and advancement
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.