Customer Engagement Specialist at TireHub, LLC

Posted in Sales 28 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: San Antonio, Texas





Job Description:

Develop and maintain customer relationships
Manage incoming and outbound sales calls, inquiries and all aspects of order management
Collaborate with field sales team on assigned customers with focus to maximize program sales
Input and maintain customer account in CRM
Adhere to TireHub’s pricing policy
Collaboration with TLC team to maximize route optimization
Manage customer returns and warranties
Product recommendations

Excellent written, interpersonal, and verbal communication skills
Demonstrated ability to deliver results to the appropriate quality and time metrics
Demonstrated problem solving & critical thinking skills
Product and industry knowledge
Collections experience  
Microsoft Office experience
Other directives as set by Branch Manager and District Manager
End of day closing activities

2 years minimum previous sales or customer-facing experience preferred
Demonstrated success with over-the-phone communication
Industry sales knowledge preferred
Bachelors degree preferred

Skills


Preferred


  • Product and industry knowledge

  • Written, interpersonal, verbal communications

  • Deliver results to quality and time metrics

  • Problem solving and critical thinking skills

  • Collections experience

  • Microsoft Office experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description