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Event Planner at Servicetime Company LLC in Cleveland, Ohio

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

Marigold Catering, one of Cleveland's premiere caterers, is seeking a full time individual to take on the role of an Event Planner and join our team!


A Marigold Catering Event Planner is a dual role covering event planning and sales. The initial responsibility of an Event Planner is to further develop existing business and solicit new business through traditional and non-traditional sales techniques.  Once business is secured the Event Planner will plan and coordinate all aspects of the event while assuring the highest level of client service from start to finish in accordance to the Marigold standards and culture.


  • Maintains lead log and attempt to book business through inquiry process and sales tactics

  • Manages sales activities such as sales calls, site visits and cold calling to generate revenue and book business

  • Creates upsell opportunities within already booked events to generate incremental revenue

  • Once an event is booked, works with the Executive Chef to develop a menu as well as complete event paperwork such as cost estimates, contracts, banquet event orders, event floor plans and more, based on client needs and best operational scenarios

  • Works closely with other departments to provide solutions and service based on client needs

  • Responsible for helping facilitate collecting of deposits and payments based on company procedures

  • Responsible for successfully managing event staff while onsite at events

  • Provides excellent customer service with the utmost professional integrity according to Marigold standards and culture

  • Handles a high volume of work with little oversight

  • Attends industry related events to network with peers

  • Keeps current with industry trends

  • Associate’s or Bachelor’s degree in Hospitality Management, Business Administration or related field

  • Three or more (3+) years of strong food/beverage sales, menu planning and event consulting or related experience

  • Logistics experience with a catering company, service hotel or other related/equivalent is required

  • Proven success in negotiating and closing sales at the executive level

  • A track record of consistently exceeding sales quotas and targets over time

  • A positive attitude with a passion for events and catering

  • Detail orientation along with the ability to multi-task

  • Adept at managing and prioritizing multiple clients and events in a fast-paced environment

  • Strong time management and organizational skills

  • Excellent problem solving capabilities

  • Excellent organizational skills along with being conscientious of the quantity of bookings each day/week

  • Experience in revenue and account management and the ability to generate strong, long-term client relationship

  • Proficient computer knowledge in Word, Excel, and Google Drive (docs, calendar, etc.)

  • Night and weekend work will often be required, with the ability for a flexible schedule when possible


While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle, or feel and talk or hear.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision ability required by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the office work environment is usually quiet unless at an event which varies event to event.

** Resumes can be sent to Katie Schumacher at**