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Senior Vice President, Business Transformation – Advisory Services at Daniel J. Edelman Holdings in San Francisco, California

Posted in Management 30+ days ago.

Type: Full-Time

Job Description:

Edelman is a leading global Communications Marketing firm that partners with many of the world’s largest and emerging businesses and organizations, helping them evolve, promote and protect their brands and reputations. Edelman was named one of Advertising Age’s “Agency to Watch” in 2014; one of Forbes’ “14 Most Influential Agencies of 2014”; and The Holmes Report’s “2013 Global Agency of the Year.” Edelman was awarded the Grand Prix Cannes Lion for PR in 2014 and was among Glassdoor’s “Best Places to Work” for the third time in 2014. Edelman owns specialty firms Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, experiential), a joint venture with United Talent Agency.

Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

About Business Transformation: 

Edelman’s Business Transformation team works with agility and purpose everywhere work gets done. We build stronger companies from the inside out by focusing on the core driver of successful transformations – people. Our team’s human-centric approach powers successful transformation by strengthening:

  • Valuation: We translate business strategy into transformation narratives for internal and external stakeholders, with emphasis on analysts, investors, media and industry

  • Culture: We engage and connect employees to the organization’s core purpose, values and behaviors through personalized employee experiences 

  • Brand: We shape brand identity and ambition, and bring it to life for all stakeholders 

Joining our team means bringing with you a diverse set of skills, abilities, and expertise in employee experience and change management, corporate repositioning, talent attraction, marketing, and risk and reputation. As part of Edelman’s U.S. practice, you’ll be part of a close-knit, collaborative network of team members, some of whom have been working together for more than a decade, while others have brought their unique transformation skills and abilities more recently. Our combined strength allows us to serve the widest variety of client needs and empower employees at all levels to shape the future of their companies and industries. 

About the Opportunity:

We’re seeking a flexible, adaptable and high-energy Senior Vice President to join our Business Transformation team. As part of our dynamic team, you’ll contribute to the success of several major accounts across a variety of sectors. We’re not just looking for a seasoned communications professional, we’re seeking candidates with diverse backgrounds and skill sets to push our thinking, share fresh, innovative ideas and elevate the quality of counsel we deliver for our clients. If you have a passion for helping organizations and people reach their maximum potential, we’d love to speak with you!  

The key areas of responsibility are:

  • Lead and own all aspects of client programs, including building strong client relationships, proactively delivering counsel to clients, developing and executing against strategic plans, overseeing day-to-day program execution and the work of several team members, managing account budgets, staffing and work quality, integrating expertise from the broader Edelman network, and partnering with senior colleagues.   

  • Lead and own business development, including new business, organic growth with existing clients, prospecting, and developing new service offerings that expand the solutions we bring to clients. This includes leading and participating in client pitches and partnering with clients to define program scope. 

  • Collaborate with the U.S. Head of Business Transformation on define and execute against near- and long-term strategy, goals, and objectives for the Business Transformation team.

  • Talent development for colleagues whom you manage directly or indirectly; mentor, motivate, coach, consistently provide feedback, hold them accountable and conduct their performance  reviews.

  • Financial management, including negotiating contracts, supervising and forecasting account budgets, and managing invoicing, billing and client reporting.

In addition to the above, you will play a defining role in major pieces of business and work with senior leaders, with a focus on helping clients advance their business objectives, as well as our own. You will be the main point of contact with clients and set the tone for staff in terms of client servicing expectations.

Basic Requirements: 

  • Bachelor's degree from an accredited college or university (an advanced degree in business, communications or marketing is a plus)

  • Minimum 10 years of relevant experience in one or more of the following: employee experience and change management, corporate repositioning, talent attraction, marketing, and risk and reputation

  • Experience designing and implementing communications, engagement and transformation strategies in complex organizations and across diverse stakeholder and leadership groups 

  • Experience with stakeholder engagement in large-scale change, such as mergers, acquisitions and other major moments of transformation 

  • Ability to travel as needed

  • Flexibility to work on-site, embedded with clients as needed 

Preferred Qualifications:

  • Strong business acumen and familiarity with transaction communications 

  • Track record of creating innovative and measurable solutions to business challenges

  • Experience working with and counseling senior management 

  • Ability to derive clarity out of ambiguous situations 

  • Possesses strong understanding of how to communicate with teams and work from both client and agency sides 

  • Strong track record of leading profitable programs 

  • Solid knowledge of industry best and emerging practices 

  • Experience or aptitude for methodology or service development 

  • Loves to pitch, present, and win new business 

  • Demonstrates excellent writing, editing, and presentation-development skills; project management skills; and consultative skills (including effective questions, critical thinking, client management and framework and methodology application) 

  • Is an empathetic people manager, with the confidence, professionalism and entrepreneurial spirit necessary to manage a team