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Donor Relations Specialist at Santa Ana Admin

Posted in Public Relations 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Santa Ana, California

Job Description:

Your passion makes the difference!


The Planned Parenthood of Orange and San Bernardino Counties team consists of medical professionals, health educators, advocacy, and corporate positions all working together to provide the community with high quality health care and education, regardless of personal circumstance or ability to pay.  We are looking for passionate individuals who want to help us change lives and empower communities through reproductive freedom, gender equality, and health care access.


Planned Parenthood of Orange County and San Bernardino is looking for a full-time Donor Relations Specialist.

Benefits include:

Generous vacation, sick and paid holiday benefits

Comprehensive benefits package; including 401(k) matching contributions up to 8%


The Donor Relations Specialist is responsible for supporting all fundraising and development activities within the Development Department including event planning, database management, donor relations, gift processing and other administrative and project-based work.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:  Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.


  • Learn, master, report and expand utility and effectiveness of:

    • development databases (including Raiser’s Edge)

    • email and communication platforms (including My Emma)

    • other fundraising technology and platforms (including EveryAction).

  • Provide support and assistance in planning, developing, producing and delivering all communication and campaign materials and methods.

  • Accurate and timely input of donor information and gift processing.

  • Tracking revenue and reconciling revenue with Finance department.

  • Perform, maintain, and communicate all donor and prospect research, including: database query and lists, assessment of constituent’s philanthropic capacities, identifying top prospects and determining depth of their engagement with the organization and other research that will inform a campaign

  • Provide donor focused customer service to supporters including building a relationship, troubleshooting/providing solutions, being a development ambassador.

  • Support fundraising activities with follow up donor calls and communication.

  • Help plan, promote, organize and execute all logistics for c3 or c4 events including luncheons, galas, and house parties.

  • Plan and support all c3 or c4 special events including audience targeting of appeals including invitation mailings, ticket and sponsorship tracking, on-site registration, and acknowledgement

  • Responsible for administrative duties including purchase orders, billing, answering the phone, voicemail, development email

  • Plan, organize, schedule, and help support all meetings and conference calls for the Development department, which also includes ensuring reservations, location, and technical aspects are completed.

  • Assist with preparation for presentations, reports, and correspondence for the Development


  • High School Diploma required and college degree or related experience preferred.

  • Minimum 2 years of experience in an administrative position or experience in a non-profit in a development position with fundraising and/or special event experience.

  • Demonstrated successful experience working with donors, volunteers, and board members

  • Must have excellent interpersonal skills and a demonstrated record of completing assignments

  • Experience using donor database software, particularly Raiser’s Edge, preferred.