Houseperson at Guest Services

Posted in Other 20 days ago.

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Location: Naples, Florida





Job Description:
JOB SUMMARY

The Houseperson maintains clean, orderly, and attractive public areas within the unit and responds to guests' requests in an efficient and pleasant manner.

ESSENTIAL FUNCTIONS
  • Ensure assigned areas are clean and neat as directed by management.
  • Clean ash urns constantly.
  • Clean and dust lamps, mirrors, pictures, etc.
  • Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms as directed.
  • Deliver supplies to assigned areas of facility.
  • Follow bio-hazard, safety, general clean room, and quarterly mattress-flipping procedures.
  • Clean restrooms in assigned areas.
  • Vacuums all halls, lobbies, and edges. Mop and clean all floors in assigned areas.
  • Clean all hall railings, marks on wallpaper, stairwells, and lockers.
  • Pull trash from trash receptacles. Replace trash bags as needed. Clear trash from tables and floors/grounds.
  • Maintain awareness of safety issues, and report them immediately to your manager.
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  • Partial High School education; High School Diploma/G.E.D. equivalent preferred.
  • Strong sanitation habits.
  • Strong customer service abilities; actively looks for ways to assist customers and coworkers.
  • Ability to recognize when a problem has occurred and communicate it to management.
PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire work day and to climb steps regularly.
  • Withstanding temperature extremes in indoor and outdoor environments.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
  • Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
  • Standard commercial automatic dishwashing equipment.
  • Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).