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Application Administrator, Operations Center at Ferguson Experienced in Newport News, Virginia

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Job Description:

As an Operations Center Application Administrator you will be responsible for administering and maintaining specified N-tier applications within Ferguson's technical environment to include installation, configuration, monitoring, planning, troubleshooting, and issue resolution.



  • Administer N-tier application(s)

  • Administer cloud applications (Azure, Oracle)

  • Ensure the quality and delivery of application operations supporting the business in accordance with agreed upon standards

  • Perform Capacity Planning to ensure appropriate storage and/or processing capability for the specified applications to support present and future initiatives

  • Provide level 3 technical support to include proactive and reactive incident resolution

  • Perform proactive review of applications and systems performance metrics and alerts to ensure event correlation and trend analysis are performed on a regular basis

  • Collaborate with Systems Administrators to troubleshoot hardware and OS-level issues on all platforms to include RedHat/Oracle Linux, Windows Server, Azure and Oracle

  • Collaborate with Networking to troubleshoot networking issues as it pertains to specified Applications

  • Work closely with Problem Manager to understand recurring incidents impacting user population, help identify root cause, and resolve problems

  • Establish alerting and automated fix actions for application issues

  • Ensure knowledge database is populated with resolutions, workarounds, known issues

  • Review system logs to identify signs of potential problems

  • Execute software or system releases as requested

  • Establish and maintain users in regard to their files, rights, and account restrictions

  • Stay current on technologies affecting current systems infrastructure issues

  • Respond to requests for configuration changes

  • Resolve performance issues   


  • Minimum of 7+ years systems administration experience

  • Strong organizational skills

  • Excellent customer service skills and service orientation

  • Ability to communicate effectively to both technical and non-technical audiences in written and non-written formats

  • Ability to work collaboratively in a team environment

  • Manage and prioritize multiple tasks

  • Detail oriented – Attention to detail.

  • Ability to work independently and solve problems

  • Ability to understand and create infrastructure diagrams using Visio

  • Possess advanced Windows server administration skills

  • Thorough understanding and experience with Linux

  • Experience with shell\Windows scripting

  • Thorough understanding of networking connectivity and load balancing

  • Experience or familiarity with application deployments through change management

  • Experience or familiarity with IIS, HTML, Java, Jboss, Azure and Oracle Cloud

  • Experience writing SQL queries and scripts


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.