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Account Supervisor - Technology at Daniel J. Edelman Holdings in San Francisco, California

Posted in Public Relations 30+ days ago.

Type: Full-Time

Job Description:

Edelman is a leading global Communications Marketing firm that partners with many of the world’s largest and emerging businesses and organizations, helping them evolve, promote and protect their brands and reputations. Edelman was named one of Advertising Age’s “Agency to Watch” in 2014; one of Forbes’ “14 Most Influential Agencies of 2014”; and The Holmes Report’s “2013 Global Agency of the Year.” Edelman was awarded the Grand Prix Cannes Lion for PR in 2014 and was among Glassdoor’s “Best Places to Work” for the third time in 2014. Edelman owns specialty firms Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, experiential), a joint venture with United Talent Agency.

Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Our Technology practice sits at the nexus point of innovative, integrated campaigns for technologies that impact consumers, businesses, society, and our way of life. 

We’re looking for communicators that are passionate about telling deep, impactful stories at this intersection, using creativity, analytics, and media relations skills to move conversations forward in a meaningful way. 

Do you want to work on the front lines of the Bay Area VC & tech space, supporting fast-paced clients using technology to disrupt entire industries? Do you have a creative, go-getter mindset to translate what is happening in the news into impactful opportunities to jump into salient conversations for clients? 

As an Account Supervisor, you will provide day-to-day account leadership for high-growth technology companies, changing the way that we work and live. This candidate will be counted on to drive new business, interface with firm leadership, and provide a diverse client base with expert counsel in media relations, story and thought leadership. You also aspire to lead, to grow business, and to set culture through your actions and viewpoints.


We are looking for an AS level team member who has strengths in client/project management, earned media strategy (with an emphasis on storytelling) and driving activations from concept to completion. Additional responsibilities include: 

Client Service: 

  • Serve as day-to-day client contact and support the senior lead with account strategy and execution

  • Serve as day-to-day team lead, helping to manage work quality and deadline adherence

  • Drive ongoing earned media programming, from creative ideation and storymining; to content development; to execution 

People Engagement: 

  • Oversee junior staff’s work products to ensure quality and consistency. Set achievable goals and tasks, delegate opportunities and provide resources for staff to meet their goals; consistently measure and reward goal achievement 

  • Contribute to the performance appraisal process for peers, managers and direct reports 

  • Assist in recruitment process by interviewing and helping select Edelman personnel 


  • Demonstrate behaviors consistent with Edelman’s values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct 

  • Manage down, across and up by working closely with staff and peers and by ensuring senior team members meet approval deadlines and stay on track with deliverables 

  • Live “in color” – and encourage staff to do so – by exploring and being active in the world outside of work, including the arts, culture, politics, literature, charitable organizations and/or other personal passions


  • At least five years of relevant experience in public relations and/or related fields including research, advertising, media and publishing.

  • Experience preferred managing multiple accounts (including financials) while simultaneously serving as the day-to-day client contact.

  • They should have

    • The ability to distill complex concept into simple, compelling terms and to find the human element at the heart of technology stories.

    • A bachelor’s degree in a related field and a proven ability to manage large projects as well as small teams on one or more sizable accounts. 

    • Strong tech (esp. B2B tech) media relationships, both nationally and in the Bay Area.

    • The ability to act as a daily client contact and to be responsible for client-related finance management, including managing large projects within budget.

    • Demonstrated ability to delegate tactical assignments and accurately judge and edit the work of others at or below his/her level. 

    • Familiarity with best practice communications tactics and public relations tools and will be able to recommend them to his/her clients.