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Manager, PS Contracts and Compliance at NetApp in Research Triangle Park, North Carolina

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

Are you data-driven* We at NetApp believe in the transformative power of data to expand customer touchpoints, to foster greater innovation, and to optimize operations. We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice. We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

We ve built a Data Fabric for a data-driven world to simplify and integrate data management across the resources that are best for the business. With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications. Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments. Job Summary

The NetApp Global Professional Services ( PS ) Contracts Manager Supports Sales During The PS Customer Statements Of Work ( SOWs ) Negotiation Process. These Reviews Focus On Reducing Contractual Risk. You Author And Manage The Annual Updates Of The Global PS Operations & Signature Policy. You Are A Member Of The New PS Offerings Governance Team. You And PS Contracts Support NetApp Legal During Agreement Negotiations To Provide Guidance As A PS Subject Matter Expert. As Manager Of The PS Contracts Team, You Manage And Maintain Several Online SharePoint Libraries Which Provide Supporting PS Documentation And Guidelines To Expedite Sales. You Are Passionate About Process Improvements, Operational Excellence And Implementing Efficiencies. You Have Strong PS Provider Negotiation Skills To Leverage Externally With Customers And Internally. You Are Extraordinary At Communication And Practice active Listening With Customers And Staff. You Support The Requirements Yet Enable Creative Flexibility To Resolve Customer s Non-standard Elements. Your Experience As A Motivational Manager Allows You To Advocate For NetApp And PS Contracts Team.

Job Requirements


- Manage the team and oversee library content refresh to accelerate PS sales process

- Manage PS SOW negotiation escalations with applicable stakeholders

- Develop talent and career plans for team individuals, and develop and implement knowledge of products, services, and organizational structure

- Manage the Global PS Operations Policy including implementation, training, and governance. Utilized experience in external contract negotiation representing PS as the vendor.


BS/BA degree and a minimum of 8 years of related experience, OR equivalent combination of applicable education/training/certifications and professional experience required.

A minimum of 3 years of people management experience required.

A minimum of 3 years of industry experience supporting Professional Services as a provider highly desired.

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it s the right thing to do.

We work hard but also recognize the importance of work-life balance for our employees because what s important to them is important to us! Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations. We provide comprehensive medical, dental, wellness and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.

Join us and see what empowerment can do.

Equal Opportunity Employer Minorities/Women/Vets/Disabled

Equal Opportunity Employer Minorities/Women/Vets/Disabled.