Schedule freight carrier pick-ups, analyze and schedule daily shipments, deliveries, etc., as needed. Customer communications, faxing, ship information and processes expedited requests. In addition to, but not limited to: monitoring orders, billing, invoicing, data entry, emailing, etc.
Analyze and schedule daily shipment from warehouse personnel
Schedule freight carrier pick-ups for daily shipments including export container scheduling as needed.
Customer communication including electronic advanced ship notices (ASN), faxing ship information and processes expedited request.
Billing transfer of shipment detail for invoicing personnel and recording sales on shared drive
Maintain record retention of shipping documents
Act as the customer service contact; operator and general office assistant
Access customer websites for pull signals daily
Process customer expedite requests
Work with accounts receivable to provide proof of deliveries and customer address changes.
Work with international logistics to provide increased export requirements for shipments.
Provide advanced ship notices to customer specific requirements
Respond to customer inquires
Notify customers if their order requirements cannot be met
Respond to customer inquiries concerning their order status
Direct Inbound and Outbound traffic
Participate in 6S Program
Process SAP EMFOR/EMJIT Errors Daily.
Prepare Pick-Lists within SAP for customer Shipments.
Finalize Transfer Orders and Process Deliver Orders within SAP.
Monitor Back-Order Reports daily.
Ensure all shipments have proper BOL and Commercial Invoices as needed.
Education and Qualifications:
High school diploma
Prefer 1-2 years of shipping/receiving experience
Work Environment/Work Conditions:
Work time will be spent in a standard office environment with manufacturing plant exposure.
Temperature and noise may vary depending on external environmental conditions.
Lack of attention and carelessness may result in personal injury to self or others.
Personal protective equipment is required on the production floor.
We are an Equal Opportunity Employer committed to a diverse workforce. Minority/Female/Disabled/Veteran VEVRAA Federal Contractor