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Manager, Retirement Plans Administration at The J. M. Smucker Company in Akron, Ohio

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

The J.M. Smucker Company has a unique culture rooted in our Basic Beliefs, strengthened by Our Commitment to Each Other and perpetuated by the creation of an environment that leads to the continued growth of our employees.

Inspired by more than 120 years of business success and five generations of family leadership, The J. M. Smucker Company makes food that people and pets love. The Company s portfolio of 40+ brands, which are found in 90 percent of U.S. homes and countless restaurants, includes iconic products consumers have always loved such as Folgers , Jif and Milk-Bone plus new favorites like Caf Bustelo , Smucker s Uncrustables and Rachael Ray Nutrish . Over the past two decades, the Company has grown rapidly by thoughtfully acquiring leading and emerging brands, while ensuring the business has a positive impact on its 7,000+ employees, the communities it is a part of and the planet. For more information about The J. M. Smucker Company, visit


Manager, Retirement Plans


Orrville, OH (Close proximity to Cleveland/Akron)


Director, Total Rewards Operations


In this role, the Manager, Retirement Plans Administration has a broad range of responsibilities designed to lead the administration of the Company s defined benefit and defined contribution retirement plans both qualified and non-qualified in compliance with ERISA and other relevant laws and regulations. This role will also serve as the Company s internal subject matter expert on systems, processes, and procedures to ensure the accurate, timely, and efficient delivery of the Company s retirement plans.


* Manage and guide the work of the team that is responsible for all administration and compliance activities of the Company s retirement plans

* Provide subject matter expertise and direction on special or complex retirement project and initiatives, including but not limited to plan mergers, plan terminations, and compliance initiatives

* Lead peer review of retirement administration team work, including but not limited to benefit calculations, government filings, regulatory notices, and participant communications

* Lead the execution of compliance programs, internal audits, external audits, and government audits

* Identify improvement opportunities in the administration of our retirement plans, provide recommendations, and implement solutions using a combination of systems, tools, processes, and standard operating procedures

* Lead the design and implementation of systems and reporting for the successful and effective management and administration of retirement plans, including defining systems requirements, analyzing file specifications, testing, and researching/resolving issues internally and with third-party administrators and systems

* Manage third-party vendor partners, systems, and administrative solutions

* Lead the execution of compliance programs, internal audits, external audits, and government audits

* Resolve escalated employee and retiree issues

* Serve as technical resource and mentor to the retirement administration team, including identifying and delivering on training opportunities

* Maintain knowledge of regulatory and compliance requirements impacting retirement plans and ensure compliance with all relevant laws, regulations, policies, and other government requirements and standards

* Maintain and update plan materials, participant communications, and other communication materials

* Maintain and update the annual administration and compliance calendar, ensuring quality and timeliness



* Bachelor s Degree required


* At least 5 years of retirement and compliance administration experience; 10+ years in roles of increasing responsibility preferred

* Demonstrated knowledge of laws and regulations governing defined benefit and defined contribution plans required both qualified and non-qualified

* Experience managing and developing others preferred


* Ability to research and resolve issues in a timely manner

* Strong analytical and problem-solving skills

* Strong project management skills

* Ability to manage multiple projects and competing priorities

* Ability to work independently to resolve issues on a day-to-day basis

* Ability to build and maintain effective relationships

* Excellent verbal and written communication skills


The J. M. Smucker Company (the Company ) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.