The purpose of this role is to provide support to ensure the timely and effective execution of the administrative functions of the Prescriber Concern Process.
The PCR administrator has four primary responsibilities : 1.monitor the availableCare@Indivior.com mailbox triage; 2. assignment and completion of all tasks within the PCR Veeva Vault Med Comms; 3. Coordinate scheduling and outcomes documentation for all PCR Committee and Steering Committee meetings, and 4. Communications to internal and external stakeholders related to PCR Committee outcomes
The responsibilities of this job include, but are not limited to, the following:
Actively monitor tasks in MedComms Veeva Vault and emails within availableCare@Indivior.com and triage all requests in a timely manner per established policy and processes, including work instructions
Organize agendas based on outcomes from prior meetings and receipt of new prescriber concern reports and coordinate scheduling, meeting content and outcomes documentation and actions for all PCR Committee and Steering Committee meetings, including oversight and date/time scheduling to ensure required representation at the meeting is confirmed prior to meeting date.
Responsible for notifying field force of final status of PCR report they generated based on Committee outcomes
Responsible for attaching all relevant documents to the Veeva Vault MedComms case files, as well as sending out certified emails to the appropriate delisted HCPsProcess any updates and changes to PCR database in Veeva Vault
Troubleshoot issues (user lock out, change forms, access to system) between MSTA & IT
Build strong relationships internally and collaborate effectively on cross-functional teams.
Participate in Medical Affairs meetings as requested and support the capturing and completion of next steps and action items as required.
Cross-train and learn other responsibilities within the team and helps as needed
Ensures Vendor compliance with removal of delisted HCPs from the locator
Education: Bachelors Degree
Field of study: Nursing
Experience in Discipline: 2-3 years.
Computer Skills: MS Office Applications, Veeva Applications.
Build strong relationships internally and collaborate effectively on cross-functional teams
Strong attention to detail;
Remain current in up-to-date training in Medical Affairs processes and procedures
Strong critical thinking and problem- solving skills
Leadership ability as demonstrated through efficient administrative management and mentoring
Compassionate attention to conflict resolution in support of peer to peer consumer communications
Ensure Guiding Principles are present in all employee activities
Ensure deliverables and projects are administered and completed in a timely and effective manner and within policy, process and work instructions
Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes
3 weeks vacation plus floating holidays and sick leave
401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions discount and profit sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health and Dependent Care Flex Spending options
Leverage Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Auto/Home coverage
Gyms, fitness facilities and cell phone discounts
Our Guiding Principles, Core Values and Vision provide a culture that unites and guides our employees.
Indiviors guiding principles are the foundation for each employees success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.
The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time.