Pharmacy assistants provide support to the pharmacists and technicians by stocking, counting and other non-technical duties. May also dispense safe, effective medications to patients. Duties are performed under the direct supervision of a licensed pharmacist.
Performs functions that support the pharmacists and technicians in the daily workflow of the pharmacy including prepackaging and labeling medications; stocking shelves; counting and pouring medications from stock bottles that have been pulled by licensed or certified staff; filing prescriptions; inventory functions; releasing refill medications and OTC products to patients; processing requests for refills when no changes are needed; handling non-professional phone calls including refill requests from patients; calling prescribers to obtain refill authorization.
Ensures patient safety by identifying opportunities to prevent unusual occurrences; consistently performing safety checks when dispensing medications; and taking appropriate steps to resolve and report unusual occurrences.
Demonstrates dedication to evidence-based medicine by staying current on clinical initiatives and priorities.
Supports and enhances Patient-centered Care efforts by facilitating patient-focused care through a collaborative team approach with patients, pharmacy staff, and other health care professionals.
Minimum one (1) year of experience working in a customer service environment.
High School Diploma/GED.
License, Certification, Registration
Washington State Board of Pharmacy Assistant certification by date of hire/transfer.
Ability to use available resources and tools efficiently and effectively.
Excellent verbal and written communication skills.
Excellent customer service skills.
Ability to identify specified issues and bring to attention of pharmacist.
Ability to work effectively as a member of a team.
May be required to travel to other Kaiser Foundation Health Plan of Washington locations as needed.
Experience in a pharmacy environment.
Some college coursework and HIV/AIDS training.
Knowledge of managed care health systems and evidence-based medicine theories.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.