Posted in Other 30+ days ago.
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Type: Full Time
Location: Mission, Kansas
The Digital Marketing
Specialist is responsible for the account management, analysis, creation and
execution of marketing strategies and campaigns for our dealer clients on a
monthly timeline based on the dealer business plan and voice in the market.
responsibilities include identification of market segments, creating and
editing accurate email templates, reporting and analysis of past marketing
efforts, and planning for future campaigns while ensuring proper timelines are
met. Should promote a positive client relationship and interface with
inter-departmental representatives to review strategic plans.
Conduct scheduled calls with dealer clients to present strategies offered, assess dealer business plan, and collaborate with customer for best go to market practices.
Analyze dealer client database information and integrate dealer business plan into overall market strategy
Manage and create customer segmentations for marketing campaigns and effectively communicate to the dealer client for approval
Utilize basic Photoshop and HTML skills to create and edit email templates
Ability to analyze and communicate ROI for all prior marketing efforts and adjust future recommendations based on this data
Account Management taking inbound/outbound calls while collaborating and building relationships with dealer s staff and other teammates as well as other internal departments
Stay current and familiar with retail and lease payment structure and proposals, including incentives
Provide a high level of customer service through regular and timely communication while adapting to the needs of the client
Travel Required: 5%
1+ years of applicable experience
High school diploma or GED required
Ability to multi-task and prioritize effectively to ensure successful completion of daily and weekly tasks
Ability to analyze various forms of data, how software systems process it, and how to explain the process in simple terms to customers
Must be proactive, focused, and have great attention to detail
Must possess analytical and problem- solving skills
Good verbal and written communication skills are a must
Good listening skills and the ability to relate to the customer is a must
Must be able to present educational information to customers
Must be able to work in a team-oriented, collaborative environment while also accomplishing tasks independently
Must be able to perform daily tasks and work at a desk or work station for long periods of time using a computer, phone and similar office equipment
Microsoft Office skills are required
Must be able to learn the CRM product, departmental procedures, and customer on-boarding processes quickly and completely and be able to demonstrate knowledge gained
Account management experience a plus
Experience working with Salesforce or other CRM systems is a plus
Auto industry knowledge or experience is a plus
Previous email marketing and sales experience is a plus
Graphic Design/HTML Experience is a plus
About Cox AutomotiveCox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.comCox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.