Western Pest Services is committed to protecting and preserving the people, property, and public health of our customers, with regard to pest control and prevention. Established in 1928, we have a legacy of excellence and the stability of an industry leader. We are THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions.
We are seeking outgoing, dynamic people to train, coach and develop into successful Service Supervisors. In this role, you will oversee a team of service technicians within an assigned branch/territory location. We are looking for people with good listening and customer service skills to coach, mentor and lead their team to deliver first-class service to safeguard homes, businesses and brands.
Western is seeking a Service Supervisor who will lead a technical route service team within an assigned branch in the Greater Philadelphia area.
Our Service Supervisors exemplify and promote the Western Principles:
Do what you say you are going to do.
Deliver quality work in all areas.
Treat everyone with dignity and respect.
We take pride in what we do. Do you?
The successful Service Supervisors will:
Lead and mentor the entire service operation to provide high-quality customer and technical services
Provide highly skilled “hands-on" management
Train and develop technicians
Assist with recruiting, interviewing and selecting service technicians and trainees
Conduct in-house and in-field technician training and meetings
Monitor scheduling and routing to drive efficiencies and productivity
Schedule client services and route service technicians; ensuring that customer expectations are met
Guide service technicians in resolving client issues and concerns
Interact with both commercial and residential clients
Perform quality site inspections
Review and submit all service-related documents and reporting
Maintain inventory of equipment and supplies
Multi-task within a fast-paced environment
Exhibit excellent leadership and communication skills
Here is what we have to offer:
Competitive base compensation with bonus potential (bonus with branch assignment)
Comprehensive benefit package
Medical, Dental, Vision, 401K, Stock Purchase, Tuition Reimbursement, and MORE!
Paid Time Off (Holiday/Vacation/Sick)
Company Vehicle, Equipment, Uniforms, Smartphone / PDA
Paid Technical Training School/Required State Pesticide Licensing
Opportunities for growth, development, and advancement
Think we might be a match?
APPLY TODAY for IMMEDIATE CONSIDERATION!
Western Pest Services stands on three principles - Do what you say you are going to do, deliver quality work in all areas and treat everyone with dignity and respect.
The Pest Management Industry is growing – and is a recession-resistant line of business
Western is financially stable and a growing subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
Find out more about Western and our company culture by checking out our videos:
We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations as well as the ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid).
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, rooftops, etc.
Ability to work in all types of weather conditions
3 - 5 years: Supervisory or management of direct and indirect reports in a service based industry
1 - 5 years: Pest Control Services
3 - 5 years: Service-related industry experience
High School/GED or better
Licenses & Certifications
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Functional Expert: Considered a thought leader on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Enthusiastic: Shows intense and eager enjoyment and interest
Innovative: Consistently introduces new ideas and demonstrates original thinking
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Job Security: Inspired to perform well by the knowledge that your job is safe
Financial: Inspired to perform well by monetary reimbursement
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)